Get up and running with us

• Can I top-up my number at a store?
• How many active lines can I have on my Yoodo Account?
• Can I use the Yoodo App on a rooted or jail-broken device? (For Android/iOS)
• Can I use my Yoodo SIM on my external 4G modem or portable WiFi modem?
• How do I log in to access the Yoodo app?
• How do I manage my SIMs?

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Switching from Yoodo

• I want to port out, what is the process to do so?
• Is there a contract I have to sign with Yoodo?
• Who do I contact if something didn’t work?

Using your eSIM with Yoodo

• What devices can use eSIM?
• How many eSIMs can I activate?
• I’m currently on a physical SIM but I would like to switch to an eSIM using my existing line. How do I do it?
• What happens if I lose my phone?