What is the Yoodo Unlimited plan?

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28 comments

  • Avatar
    AHMAD JURINA BIN JAAFAR

    Jika hotspot 6gb tu telah hbs diguna. Adakah dia akan tarik data unlimited tersebut.

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    MUHAMMAD RASHID BIN MAHMUD

    Tak. Hanya mungkin tak boleh Hotspot. Unlimited data asal berjalan seperti biasa sehingga tarikh luput

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  • hotspot data tu pun 6mbps ke? atau highspeed?

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Hotspot mungkin ikut sama 6mbps ABANG ABDUL FA ID HIDAYAT

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    MUHAMMAD A'KASHABIN AZMAN

    Kalau dah ada unlimited data, perlu ke utk tambah add-on?

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    MOHAMMAD ALI BINMOHAMAD ADNAN

    call limit saya 2000 minit telah habis.. boleh ke sy add on call minutes yang baru? dan kalau boleh macam mane ye caranya? time kasih..

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MOHAMMAD ALI BINMOHAMAD ADNAN

    Ya boleh, tekan bulatan "Tambah Kuota" seperti dalam gambar screenshoot

     

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD A'KASHABIN AZMAN

    Tak wajib beli add-on, tapi kalau nak tambah pun boleh. Dengan add-ons tersebut cik dapat menggunakannya data kelajuan yang tinggi, ikut addon apa yang cik langgan.

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  • saya ada add on utk insta 20gb rm5 , akan tetapi yang saya pelik, apabila saya main instagram, data pada instagtam itu tidak turun, malah dia turun pada data yg kita sedia ada beli, jadi boleh pihak tuan jelaskan

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD HAZWAN AFDHALUDDINBIN ABDUL GHANI

    Maaf atas kesulitan yang dialami...

    Minta kerjasama cik segera berhubung dengan khidmat pelanggan Yoodo melalui Live Chat untuk mendapatkan bantuan selanjutnya berkenaan isu tersebut.

    Cara untuk Live Chat lihat gambar ini:

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Betul, sila dapatkan bantuan daripada Yoodo Live Chat MUHAMMAD HAZWAN AFDHALUDDIN

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  • Peak hour speed drop x ? Yg unlimited 6mbps

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    WONG MENG JIAN Superuser

    Feel free to get addon data for high-speed and buy more if need more high-speed data.

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    MOHD HANIF ISMAHADIBIN ISMAIL

    Saya ade bermacam apk di hp yg memerlukan data unlimited....... pelan rm43 unlimited tu ok je kan

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest...boleh cuba dulu... Perkara utama pastikan rangkaian Celcom ok dikawasan cik ya kerana Yoodo ialah menggunakan rangkaian Celcom

    Cara untuk check coverage Celcom/Yoodo buka pautan ni: https://www.celcom.com.my/support/network-checker

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    NUR SYAHRINA BINTI DAUD

    Utk unlimited data plan ni, ada tak capping usage? Contoh mcm plan maxis prepaid yg unlimited, once usage reach 50gb/month, speed akan kena cap. Speed before reach 50gb, 5mbps. But once reach 50gb dia capped 512kbps

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    NUR SYAHRINA BINTI DAUD

    Utk unlimited data plan ni, ada tak capping usage? Contoh mcm plan maxis prepaid yg unlimited, once usage reach 50gb/month, speed akan kena cap. Speed before reach 50gb, 5mbps. But once reach 50gb dia capped 512kbps

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  • Avatar
    HO CHIEW KIM

    Hi nur tiada speed cap untuk Yoodo untuk pengunaan. Cuma kalau ikut plan 3 atau 6 Mbps yang dipilih...

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi NUR SYAHRINA BINTI DAUD

    Selamat datang ke Yoodo.

    Plan unlimited Yoodo tiada dikenakan capping usage atau apa² FUP (fair usage policy) cik :)

     

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    NUR SYAHRINA BINTI DAUD

    Wow! Hebat! Cantik menarik kau memang debom!

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    MOHD ZAIHIZHAMBIN MOHMAD ZAIN

    Kad sim Yoodo ni boleh digunakan pada modem/mifi tak?

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    JAN JUN KAI

    Boleh tuan

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  • Avatar
    MOHD NAJIB BIN ALI

    Ini postpaid atau prepaid?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Yoodo Guest.

    It's neither! Yoodo is a new hybrid of prepaid and postpaid mobile. What this means is that it has all the functionality and monthly features of a postpaid plan, combined with all the flexibility and easy payment options of a prepaid plan. So no, Yoodo are not a prepaid service, aren’t postpaid either.

    Feel free to explore more heee about Yoodo: https://support.yoodo.com.my/hc/en-us/categories/115000192233-What-is-Yoodo-

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    NG JIA QUAN

    May I know this unlimited plan suitable for portable modem? If I use it in a modem does it count as hotspot quota or unlimited quota?

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    WONG MENG JIAN Superuser

    You can get high speed plan with addon data for mifi usages.

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    CHIN SOON HO

    Dear All, seeking for advice. Yoodo said dont have FUP but it has been stated clearly in their T&C

    example in T&C

    No 4. Fair Usage Policy

    No 8. You agree that Celcom:
    (i) reserves the right to manage your allocated bandwidth including but not limited to
    reducing your speed, suspend or terminate your bandwidth to the Mobile Internet
    Service to ensure that fair access to all Celcom Customers on the same network with or
    without prior notice to the you as prescribed in this Policy; and
    (ii) may, at its sole discretion, automatically disconnect your access to the Mobile Internet
    Service after a period of your inactivity, which may vary from 20 minutes to 30 minutes
    to allow maximum network performance.

    Can yoodo explain this?

    Because if YOODO customer live said "Tiada" means do not have FUP at all.

    This will make cunsumers to sue yoodo

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  • Avatar
    theJeff Yoodo Staff

    hi Yoodo Guest, welcome to our Community!

    Excellent question, thanks for seeking clarification instead of jumping to conclusions, the best kind indeed!

    So yes, our Care team is correct, all these articles are correct; Yoodo doesn't have FUP (at least at this moment of writing this comment). 

    What this means, is that unlike most, or all telco's, we don't set a block number (eg. 50GB or 100GB) as FUP limit for the service, which if you exceed, it will be reduced to xx speed. 

    On Yoodo, if you purchase our Unlimited Plan, you can use it at the speed you purchased for, until your plan expires; even if your usage has exceeded say 50Gb or 100Gb. Infact, I've seen ridiculous usage numbers being shared! Don't even know what these guys watch! haha but yea, you can search for Yoodo Unlimited on social, and probably see some of these examples.

    Having said that, these clauses are there, cause they Can happen. Yoodo is a hybrid MVNO, we don't have our own Network, we're on Celcom's Ultra Wide 4G LTE Coverage. The Network Operator reserves the right to FUP in any form, at any time as per the clause details you shared. There could be many reasons for these such as congestion at the location or at a particular time, wrongful usage of service, testing, upgrades/repairs and many other reasons. These are governed by MCMC as well.

    So, can it happen? Yes, as explained above.

    Will it happen for sure? No, as in Yoodo Unlimited doesn't have a cap for its customers unlike other Telcos.

    As a consumer, at any time you can get in touch with MCMC should you feel the need to do so, we've always been as transparent as it can be with our customers here. 

    Hope this explains. 

    Jeff

    ps: I've deleted your other duplicate comments as it's the same thing, considered spam ya :)

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