My current plan does not have Base Data or Booster Data. Will I still receive the free 1GB Data?

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22 comments

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    NG SEA CHOOI

    Thanks for the clarification. Yoodo Care.

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    CHEN JZYY JING

    My both active line did not receive.... 😢

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    theJeff Community Manager

    Hi CHEN JZYY JING as long as you have an active yoodo line, it's auto given. If you didn't purchase Data before this, you may not see the Data in your 'donut' display, but you still have and can use it.

    if need more info, please do get in touch with our agents via Live Chat ya :)

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    NG SEA CHOOI

    Yup.. i can confirmed that.. as mentioned by JEFF.. "donut" no disply ... but can use. just i don't know how much left.. hahah.. 

    Jeff.. Good one with the "donut"

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    AHMAD KHAIDHIR BIN JUSOH

    Tq theJeff sbb bg internet asas 1gb utk proses renew ataupn apa saje

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    DRAMAN ANAK JEMBU

    Its sure we cant see or not after the data add to our acc, can yodoo please take look on my acc.. So i can buy data bfr my data used😅

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  • Hi DRAMAN ANAK JEMBU.. 1gb free will added to your current plan. For example, If your buy 20gb now. Tomorrow your total data will be 21gb out of 20gb. Tapi kalau dah guna data tu memang tak perasan dah dapat ke belum. Samalah macam saya.. Untuk kepastian boleh berhubung dengan Yoodo live chat. 

     

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    CHONG KWONG LIANG

    I have active line with 50 mins call only. I tried using mobile data to open a webpage but the speed is so slow like throttled. As though no free 1gb data. Please advise.

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    AHMAD KHAIDHIR BIN JUSOH

    rasenya anda kne belibbase data utk mendapat free internet 1GB setiap ari

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    CHONG KWONG LIANG

    FAQ say no need...
    Yes, you will receive the free 1GB Data. However, you will not be able to see it on your dashboard. For example, in picture 1, the user has a plan with 50 minutes and 50 SMS but no data. If this plan was active on the dates mentioned, the user will receive the free 1GB Data but there will be no change on his dashboard.

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    CHONG KWONG LIANG

    OK already, there's free data to surf

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    NG SEA CHOOI

    Enjoy surfing CHONG KWONG LIANG

    BTW data can accumulate till end of your current plan.

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    MOHAMAD FIRDAUSBIN A RAHIM

    I didnt receive free data

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Mohamad Firdaus, selagi anda mempunyai talian yang aktif, ia diberi auto. Jika anda tidak membeli Data sebelum ini, anda tidak boleh melihat Data dalam paparan 'donat' anda, tetapi anda masih terima dan boleh menggunakannya.

    jika memerlukan maklumat lanjut, sila hubungi khidmat pelanggan Yoodo melalui Live Chat ya

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  • MOHAMAD FIRDAUS boleh buat perbandingan baki data malam ni dan besok pagi. tengok ada perubahan ke tidak. tapi kalau penggunaan data kita banyak memang tak perasan dah masuk ke tidak. pakai 3gb masuk 1gb memang tak perasan kalau tak alert dengan baki data.

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  • MOHAMAD FIRDAUS boleh buat perbandingan baki data malam ni dan besok pagi. tengok ada perubahan ke tidak. tapi kalau penggunaan data kita banyak memang tak perasan dah masuk ke tidak. pakai 3gb masuk 1gb memang tak perasan kalau tak alert dengan baki data.

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    KHAIRUL NIZAM BINMAT ISMAIL

    Dh beberapa hari tak dpt 1gb free. Tolong check. Tq

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    HO CHIEW KIM

    Hi KHAIRUL NIZAM BINMAT ISMAIL, Kalau ada beli mana mana plan. Sepatutnya dapat.

    Kalau tak ada boleh live chat

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  • Boleh hubungi Yoodo live chat untuk semakan. Biasanya free 1 gb tu akan masuk selepas jam 12am. 

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    HAIQAL ASSYAFIQ BIN HANSAR

    ive got the free 1 gb internet. but only can use whatsapp n browsing using safari. while browse for facebook youtube. it using my base data. why dont it use the free 1gb data ? just wanna ask , why strictly costumer usage just for whatsapp ?

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    HO CHIEW KIM

    Hi. Which free data that u r referring too. If the free daily 1gb data., That is for education and productivity app only. Not for social or YouTube, FB..

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi HAIQAL ASSYAFIQ BIN HANSAR

    Welcome to Yoodo :)

    Regarding about the free 1GB Covid19 is actually Yoodo followed Government rules.

    " effective 10th June 2020 until 31st December 2020, FREE daily Internet of 1GB will be made available to you specifically for education and work productivity tools, as well as general web browsing"

    Explore more information at this link: https://www.yoodo.com.my/covid19-initiative/

    Read FAQ here: https://support.yoodo.com.my/hc/en-us/sections/900000085506

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