Active line in the context of credit validity refers to your Yoodo account having at least one line registered on your account. Hence, even if your account's last remaining line does not have any plan subscription, credits forfeiture will not occur.
However, once your line is automatically terminated after the 60 days grace period, you will be notified via email that your Yoodo Credits will expire within 30 days if your account continues to have no active line.
What does Yoodo mean by "active line"? Can my credits balance be forfeited if my line has no active plan?
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can you repair my instagram line .. please help me
Hi NURUL AIN NATASHA BINTI ALIZAN
Sorry for the inconvenience. Tomorrow morning do keep in touch with Yoodo Customer service via Live Chat for further assistance ya.
See the picture how to use Live Chat:
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