What if my friend failed the activation or was rejected during the port-in process?

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20 comments

  • Avatar
    MOHD RIZWAN SHAH BIN MUNIR

    hello, can you resubmitt my MNP, mu current telco reject my request..

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    MOHD RIZWAN SHAH BIN MUNIR yes you can. Just repeat the step from beginning.

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    AHMAD KHAIDHIR BIN JUSOH

    anda boleh buat semula...

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  • Avatar
    MOHD RIZWAN SHAH BIN MUNIR

    how, ? can you give me a tutorial

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    1.login to yoodo app.

    2.activate a Sim

    3.select physical sim

    4. Insert SIm number

    5. If you already select plan during order sim just select that plan or you can create new plan

     

    6. If you choose create a new line, click it and confirm.

    7. Choose your new plan.

    8. Choose you add-on (must buy data plan if you want select add-on)

    9. Select keep my number

    And proceed until finish. Before payment click have promo code. You can insert my promo code xatrf0594. 😁

     

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  • Help i have already paid and the money is in my account. However the port in failed. Can request the port in again? 

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Yes you can. But before you try to port in, please contact Yoodo Live Chat to correct your name.

    Nanti takut port in rejected sebab nama tak sama dengan IC.

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    FADIL MOHD NIZAM BIN JAAFAR

    Banyak kali try tp masih port in rejected.

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  • Avatar
    NUR KALILA BINTI MOHAMAD ASRI

    Nama tak sama gn ic tapi nak guna no lama. boleh ke?

    Sbb tu ke port in rejected?

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  • Avatar
    MOHAMMAD AMIRULBIN ZAMZURI

    How to decouple supplementary lines ye? From webe telco

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    MUHAMMAD RASHID BIN MAHMUD

    Need to contact old telco seperate supp lines & reapply port out. After that, port in to yoodo again

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    AMMAR ASSYAHEED BIN ANUAR

    Biasa kene reject sbb apa

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  • Avatar
    AMMAR ASSYAHEED BIN ANUAR

    Kalau masa sim dh delivered, then masa nak active sim tu, wallet dh kene topup siap2 ke or tnggu sim dh active bole topup

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  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Salam AMMAR ASSYAHEED BIN ANUAR

    Masa proses pengaktifan nanti bahagian terakhir sekali ialah pembayaran plan yang dipilih. Setelah selesai payment nanti baru sim akan aktif. 

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    AMMAR ASSYAHEED BIN ANUAR

    Yoodo live chat yang ni ke

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    AMMAR ASSYAHEED BIN ANUAR

    Dh buat balik active sim, kene reject jugak :( , tktau mana yang salah

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

     

    AMMAR ASSYAHEED BIN ANUAR

    Cari butang Live Chat kat bawah laman sekali Ammar, tengok dalam gambar dibawah ni

     

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  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    AMMAR ASSYAHEED BIN ANUAR

    Ammar Live Chat sekarang sebelum Live Chat tutup jam 10 malam

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  • Avatar
    AHMAD HARIRI BIN JUMAIN

    DENJAYNAVEER ASLAM BIN TANJUI  "Masa proses pengaktifan nanti bahagian terakhir sekali ialah pembayaran plan yang dipilih. Setelah selesai payment nanti baru sim akan aktif."

     

    saya punya masalah, bila part last tu lepas masukkan tac, dia pegi balik kat main page macam nothing happen, dekat 5 kali dah buat benda yg sama. macam takde apa save

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  • Avatar
    SUZAIDEE BIN MOHD SHOM Superuser

    Salam Ahmad, boleh cuba hubungi Yoodo via live chat. Saya pernah kena perkara seperti ini semasa pengaktifan account baru. Dimana pembayaran telah berjaya tetapi tak register dalam sistem Yoodo. 

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