We're sorry to see you go! To port out, just go to your preferred telco and mention that you want to port in with them. They will process it and send the request to us. Once we get the request, we will send you an email to confirm your port out. Please open the email in your browser, then click Yes to confirm.
I want to port out, what is the process to do so?
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32 comments
MOHAMAD RAZIFBNOMAR Hi there! The email valid for 6 hours. Do open and respond to the email through browser ya. Thank you.
My porting request has been denied. what happen when i port out my number after 6 hours? Do i have to go back to the telco that i want to port in to submit the request?
Don't forget to check your email. Yoodo will send Port out email not sms.
Not so sure MOHAMAD RAZIFBNOMAR. Contact Yoodo live chat first to correct you name. Then go to your new telco to apply mnp. Takut nanti port out reject sebab nama tak sama dengan kad pengenalan.
Try to live chat to check why your port out rejected. Do you reply port out email from Yoodo? Reply email using chrome browser.
I have 3 yoodo number under 1 account. I need to port out 1 of ot. Is it considered as a sub-line or can i just port it out like normal?
Hi SIN KEY TECK, i think you need active plan if your want port out from Yoodo. You can port out before your current plan end. Or you can buy only sms plan rm3 and apply for mnp at your new telco.
Hai NORAZRA BINTIMOHAMED AKRAM, Welcome to Yoodo Community. Try contact Yoodo Live chat tomorrow to correct your name. No space between Binti and Mohamed. Maybe your port in failed because your name not same like IC.
You are welcome MUHAMMAD NORHIDA'EN BIN ABDUL WAHID
Thank you for all the information above.
pastikan email yang di lihat sama seperti yang di daftarkan semasa mendaftar yoodo dulu.
Hi NURATIKAH BINTI DARWESHH, yes you can port out anytime and its not considered as a sub line :)
I got the port out email and I clicked ‘Yes’. Then it says ‘Your port-out request has been acknowledged’. So does this mean it’s successful or have to wait for another confirmation?
I got the port out email and I clicked ‘Yes’. Then it says ‘Your port-out request has been acknowledged’. So does this mean it’s successful or have to wait for another confirmation?
Kalau gagal boleh cuba hubungi Yoodo Live Chat tanya sebab port out gagal.
Hai MUHAMMAD SUHAIMI, port out dari yoodo gagal ke?
Suhaimi
Cuba Live Chat customer service tanya
How long the port out email valid?
Saya dh reply email yoodo utk confirmation port out tu tapi xde respon valid ke tak
Sama juga kalau nak port out dari Yoodo.
Hi LEE POH QUAN
Not very sure because never experience before.. btw, you can get advices with Yoodo Customer support regarding this portability process ya.
See here how to get the Live Chat:
I plan to stop renewal and then port out from yoodo. Can I still port out when there is no active plan?
Name on IC had to be the same when port in. Sometime when u scan your IC. the space missing.
try live chat for help tmr.
Name on IC had to be the same when port in. Sometime when u scan your IC. the space missing.
try live chat for help tmr.
Name on IC had to be the same when port in. Sometime when u scan your IC. the space missing.
try live chat for help tmr.
Some1 help me..its said port in rejected..what should i do
Some1 help me..its said port in rejected..what should i do
Cuba hubungi yoodo livechat untuk betulkan nama lepas tu Cuba lagi untuk port out MUHAMMAD ALIFF HAZIQBIN TARMIZI. Haziq Dan Bin tu takda jarak. Boleh pergi semula ke telco baru until ulang semula prose's Port in.
Da accept kt email tp rejected? Sila bantu sy plzz
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