I want to port out, what is the process to do so?

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7 comments

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    MOHAMAD RAZIFBNOMAR

    How long the port out email valid?

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    IRWAN BIN SAGAP Superuser

    Not so sure MOHAMAD RAZIFBNOMAR. Contact Yoodo live chat first to correct you name. Then go to your new telco to apply mnp. Takut nanti port out reject sebab nama tak sama dengan kad pengenalan.

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    JULSSS Yoodo Staff

    MOHAMAD RAZIFBNOMAR Hi there! The email valid for 6 hours. Do open and respond to the email through browser ya. Thank you.

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    AHMAD MUKHLIS BIN EISA

    My porting request has been denied. what happen when i port out my number after 6 hours? Do i have to go back to the telco that i want to port in to submit the request?

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    IRWAN BIN SAGAP Superuser

    Try to live chat to check why your port out rejected. Do you reply port out email from Yoodo? Reply email using chrome browser.

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    WEI HAO SIM

    If port out all the credit inside Yoodo wallet will be forfeited?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Wei..No, the credits will not forfeited, it will stay in your Yoodo wallet..no worrie :)

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