In order to use our roaming service, you need to make sure that your APN settings are correct. If your APN name is already yoodo, you don't need to change anything. To change your settings, please follow the instructions below:
Android
Go to SETTINGS > CONNECTIONS > MOBILE NETWORKS > ACCESS POINT NAMES > CELCOM INTERNET/celcom3g > APN > change from celcom3g to yoodo
iOS
Go to SETTINGS > MOBILE DATA > MOBILE DATA NETWORK > APN > change from celcom3g to yoodo
Comments
57 comments
Hi MUHAMAD ARIF BIN OTHMAN, do you mean setting mobile network for phone ?
MUHAMMAD IQMAL : cuba dlu livechat dkt bwh dlu...bgtau masalah tuan..
No necessary. You can change the APN any time even without enabling data roaming. Just make sure it is set to Yoodo before you roam overseas.
12.1.2
@Shiliana...maklumat lanjut mengenai versi tu sila klik pada pautan dibawah👇
https://support.yoodo.com.my/hc/en-us/community/posts/360023736893-APN-Issues-on-iOS-12-1-2
APN latest yoodo memang "tunetalk" ke? Mcm pelik plak. Aku ada tu n celcom3g je. HELP anyone?? TQ.
Hi Johanan, kindly report this problem to Yoodo agent via Live Chat for further assistance. Thank you
Hi MUHAMMAD ZULNAIM BIN ZAINUDDIN, maaf atas kesulitan isu yang dialami cik ketika ini. Untuk semakan terperinci & bantuan teknikal sila berhubung terus dengan khidmat pelanggan Yoodo melalui Live Chat dengan segera ya.
Cara hubungi khidmat pelanggan Yoodo melalui Live Chat:
Line slow..buka pubg pun x boleh 😥
Hi MUHAMMAD IQMAL BIN SAID sejak bila masalah ni dialami ?
Data lembab nk mampos
Salam MUHAMMAD IQMAL HAQIM-BINMOHD ROSLI. Sila adukan masalah network saudara kepada Yoodo live chat ya. Mungkin ramai orang guna bersempena dengan MCO ni. Harap bersabar ya saudara.
Dh try live chat but nthlh hahaha mcm tk berbalas sngt questions yg kite tanya and sometimes mereke leave chat tanpa sebb
hehehe.. knpa line sy oke jer
kekadang ada jugk line kcau.. tpi its oke. dia akan laju blik🥰
owh bru ku perasan... sabtu n ahad 9am to 6pm ja yer..huhu.
Hi if you experiencing network issue please report witj Yooo supports via Live Chat ok.
See here how to use Live Chat:
Kenapa eh line saya ni 4G 1 bar je kalau ikutkan sini kalau line celcom laju je boleh bagi pencerahan tak?
Kenapa eh line saya ni 4G 1 bar je kalau ikutkan sini kalau line celcom laju je boleh bagi pencerahan tak?
Hai MUHAMMAD HAZIQ, kawasan mana tu? Kalau nak pencerahan yang lebih tepat boleh berhubung dengan Yoodo Live Chat. Cari yang macam ni kat bawah page.
Jimbit.. tak membantu langsung..data slow
Hi ALEXANDRA A/L ERIDIANATHAN
Follow the steps in pictures above ya...
X boleh terima call dr no lain
internet ok.but not call.how?
@MOHD SHAIFUL FAHMI BIN M ISHAN here how to set the APN for roaming, android & ios:
https://support.yoodo.com.my/hc/en-us/articles/360011712553-How-do-i-change-my-APN-settings-
For ios 12 onwards:
https://support.yoodo.com.my/hc/en-us/articles/360015417154-Download-this-file-if-you-re-running-iOS-12-1-2-
Hi MOHD SHAIFUL FAHMI BIN M ISHAN, what model sir ?
I cannot find Yodoo apn in my setting. I can only see celcom. How do i fix this? I'm currently at China.
You can just keep it as yoodo.Then you would not need to keep changing APN every time you roam.
Why my data signal doesnt appear sometime
Hi, I'm currently in India, and there seems to be an issue with activating the Roam Like Home plan ever after I've made the changes to the APN.
- after changing the APN, my 24 hours countdown already started
- but the android system apparently requires a sign in (prompted by a push notification that leads nowhere)
- so it still does not work for me.
Any idea on how I could get this to work?
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