In order to use our roaming service, you need to make sure that your APN settings are correct. If your APN name is already yoodo, you don't need to change anything. To change your settings, please follow the instructions below:
Android
Go to SETTINGS > CONNECTIONS > MOBILE NETWORKS > ACCESS POINT NAMES > CELCOM INTERNET/celcom3g > APN > change from celcom3g to yoodo
iOS
Go to SETTINGS > MOBILE DATA > MOBILE DATA NETWORK > APN > change from celcom3g to yoodo
Comments
53 comments
Do user need to enable data roaming 1st before change the APN?
Muhamad Fahmi Bin Abdul Samad, tidak perlu. Hanya pergi ke tetapan seterusnya ikut arahan yang disediakan mengikut contoh di atas.
No necessary. You can change the APN any time even without enabling data roaming. Just make sure it is set to Yoodo before you roam overseas.
Hi Tang Wei Chian, maybe you can try search function. I'm android user & not familiar with ios.
APN settings seem to have been carrier hidden on iOS. It must be a very recent change - it was fine just a week ago.
Ios x dapat tukar APN laa..dekat mobile data hanya ada 4G..dia terus auto celcom..bila buat manual x ada pulak yoodo..camne ehhh??
Hi Shiliana, boleh tahu ios versi berapa ?
12.1.2
@Shiliana...maklumat lanjut mengenai versi tu sila klik pada pautan dibawah👇
https://support.yoodo.com.my/hc/en-us/community/posts/360023736893-APN-Issues-on-iOS-12-1-2
Hi, I'm currently in India, and there seems to be an issue with activating the Roam Like Home plan ever after I've made the changes to the APN.
- after changing the APN, my 24 hours countdown already started
- but the android system apparently requires a sign in (prompted by a push notification that leads nowhere)
- so it still does not work for me.
Any idea on how I could get this to work?
Hi Johanan, kindly report this problem to Yoodo agent via Live Chat for further assistance. Thank you
Why my data signal doesnt appear sometime
Hi MUHAMMAD ZULNAIM BIN ZAINUDDIN, maaf atas kesulitan isu yang dialami cik ketika ini. Untuk semakan terperinci & bantuan teknikal sila berhubung terus dengan khidmat pelanggan Yoodo melalui Live Chat dengan segera ya.
Cara hubungi khidmat pelanggan Yoodo melalui Live Chat:
You can just keep it as yoodo.Then you would not need to keep changing APN every time you roam.
I cannot find Yodoo apn in my setting. I can only see celcom. How do i fix this? I'm currently at China.
Hi MOHD SHAIFUL FAHMI BIN M ISHAN, what model sir ?
@MOHD SHAIFUL FAHMI BIN M ISHAN here how to set the APN for roaming, android & ios:
https://support.yoodo.com.my/hc/en-us/articles/360011712553-How-do-i-change-my-APN-settings-
For ios 12 onwards:
https://support.yoodo.com.my/hc/en-us/articles/360015417154-Download-this-file-if-you-re-running-iOS-12-1-2-
internet ok.but not call.how?
internet ok.but not call.how?
Hi if you experiencing network issue please report witj Yooo supports via Live Chat ok.
See here how to use Live Chat:
How to change 4g line
Hi MUHAMAD ARIF BIN OTHMAN, do you mean setting mobile network for phone ?
X boleh terima call dr no lain
Hi MUHAMMAD IQMAL BIN SAID sejak bila masalah ni dialami ?
Data lembab nk mampos
Salam MUHAMMAD IQMAL HAQIM-BINMOHD ROSLI. Sila adukan masalah network saudara kepada Yoodo live chat ya. Mungkin ramai orang guna bersempena dengan MCO ni. Harap bersabar ya saudara.
MUHAMMAD IQMAL : cuba dlu livechat dkt bwh dlu...bgtau masalah tuan..
Dh try live chat but nthlh hahaha mcm tk berbalas sngt questions yg kite tanya and sometimes mereke leave chat tanpa sebb
hehehe.. knpa line sy oke jer
kekadang ada jugk line kcau.. tpi its oke. dia akan laju blik🥰
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