Please ask our support team for assistance. If you meet all the requirements for activation, you can absolutely get your bonus data!
My line got suspended because my selfie did not match with my ID picture after I activated my SIM. Will I still get bonus data in my wallet?
Comments
23 comments
Suspended
Please Live Chat with the Yoodo agents to find out why your account is suspended. Without much info, very difficult for the community users to provide you with further help because there can be many reasons as to why your account is suspended.
What can i do if my line was suspended?
You need to contact live chat agent, scroll down to the bottom app.
Hi Lim, please contact Yoodo staff for assistance thru livechat @ submit ticket. Yoodo not suspend any account w/o reason.ask & clarify to them..
Hi @Lim, best is to Live Chat with Yoodo's agents to find out what happened to your line.
My line is suspend what i can do it pleas help tq
SKANDAR BIIMOHAMED SA6R please live chat with Yoodo's agent tomorrow at 9am or submit a ticket (scroll below) to check what happened to your line. At the same time, you could also ask them to update your profile name because it doesn't really look right.
Yes, your line may being suspended because of incorrect information of your profile. Do contact live chat agent tomorrow morning.
My line is suspend what i can do it please help tq
Contact live chat agent. They will help you.
Esok antara jam 9 pagi dan 6 petang, sila berhubung dengan ejen Yoodo melalui BicaraLangsung (LiveChat)
Does live chat available on saturday and sunday?
NORDIN BIN SARI yup, they're available every day,
My line was suspanded.. What happend actually ?.. Can i got back my plan ? It was 7days already..
Hi NORKAMISAH BINTITAIPI, no worries you can get your plan.
Please reply the email you receive from Yoodo ok, read carefully and follow the instructions.
Or for more clarification you can contact Yoodo Live Chat from 9 am onwards to assist you further.
How to Live Chat:
My sim card suspended , what should i do ?
Hi Ratna..open your email, any email receive from Yoodo regarding the sim suspended ?
Just finish activate & paid but still cannot be used..sim not provisioned appeared..
Just finish activate & paid but still cannot be used..sim not provisioned appeared..
Hi Guest do keep in touch with Live Chat support team or you can raise a ticket here: https://support.yoodo.com.my/hc/en-us/requests/new
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