We offer two refund options for you to choose from:
1) Via Yoodo wallet
2) Via debit/credit card.
A refund via your Yoodo wallet will take 1 working day to process. Once you receive an email from us, check your account to see the new amount reflected in your wallet.
A refund via debit/credit card will take between 5 to 15 working days, depending on your bank's processing time. Once you receive an email from us, check your account to see the credited amount in your statement.
If your refund still hasn’t arrived after two months, please contact your issuing bank directly for further support.