We offer two refund options for you to choose from:
- Via Yoodo Credits
- Via debit/credit card
A refund via your Yoodo Credits will take 1 working day to process. Once you receive an email from us, check your account to see the new amount reflected in your credits.
A refund via debit/credit card will take between 5 to 15 working days, depending on your bank's processing time. Once you receive an email from us, check your account to see the credited amount in your statement.
If your refund still hasn’t arrived after two months, please contact your issuing bank directly for further support.
Comments
5 comments
yeah thank you!
Nice one.
oh
If I don't renew my subscription, what length can I keep the mobile number?
TONG POW MUN
You will have a grace period of 60 days to renew your plan or create a new one. Your account will still be active during this time (i.e. it will still receive incoming calls and SMSes). After 60 days, your account will be terminated and you will no longer be able to use your line.
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