Once my plan ends, how long do I have until my line gets deactivated or terminated?

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45 comments

  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi TAN SIEW PEI, we cant say No or Yes because doesn't have experience with this before, maybe you can get advise from agents Yoodo via Live Chat.

     

    How to Live Chat:

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    MOHD KHADIM BINSAMSUDIN

    do i need wifi to renew the plan within 60 days grace period?

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    AbangExploit

    #WONG YUEN SERN
    'You have to subscribe to a new plan to avoid termination of your line. You can subscribe to the cheapest plan which is RM3 for 50 smses.'

    Thx for the tips bro !

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    Lee Chee Way

    will the line have interfered during 60 days without subscribing any plan? I have faced some of the issues that cannot receive the calls from my friends and the friends of mine can not call me for quite a long time.

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    FAIZUL BIN MOHD DOM

    I dont think so, each sim have their own serial number..Once, u activated it. It cant be recycleable again..

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    MUHAMMAD AZIM BIN MOSMAN

    like this. I have a Celcom Prepaid SIM card, then I ported it in to Yoodo. So after 60 days... Those ported number will be terminated? Need explaination

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    WONG YEEN MAN

    Can I simply top up the credit to avoid termination or must I subscribe a new plan?

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    theJeff Yoodo Staff

    Actually, it doesn't matter how long the time period but Once it's deactivated, you can't re-use the SIM card again :)

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    WONG YUEN SERN

    At the Dashboard, tap on "Change" under "Your Plan". Slide the auto-renew slider to "OFF".

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    AMEILDA E AHMAD

    I have renew my yoodo but still the line not activated..

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Where do u get the 180 days ?

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    WONG YUEN SERN

    This is actually a good question. Can save on getting new sim cards if previous Yoodo sim cards can be reactivated with new numbers.

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    MUHAMMAD AZIM BIN MOSMAN

    if a ported in number? it will be terminated?!!!!

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    HEW YEOU JIUN

    Let's say the SIM has been deactivated for 180 days. Can I reactivate with the same SIM card again? (it's fine with different number)

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