Once my plan ends, how long do I have until my line gets deactivated or terminated?

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45 comments

  • Avatar
    WONG YUEN SERN

    You have to subscribe to a new plan to avoid termination of your line. You can subscribe to the cheapest plan which is RM3 for 50 smses.

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    FAIZUL BIN MOHD DOM

    Thanks Wong for details explanation.. .mine given just simple & short..Haha

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    WONG YUEN SERN

    To port in to Yoodo, you must have subscribed to a plan. So that plan will be active for 30 days. If you leave auto renew on, your selected plan will auto renew every 30 days. If you turn off auto renew, starting from day 31, your line will be inactive but you can still receive calls and smses. This inactive period lasts for 60 days. If you still did not subscribe to a new plan within these 60 days, on day 61 your line will be terminated and you won't be able to recover back your number.

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    CHANGKI BINTI AWANG ANAK

    To azim...Not quite really understand you question, sorry..but let me guesst, fyi if u want to port in to other telco you must have a active number, done billing, no contract etc whatsoever that need & it will not terminated your number, but change you to different telco...hope can answer your question :D

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    FAIZUL BIN MOHD DOM

    Same condition lorr..whether new number @ port in number. After 60days inactive state, number will be terminated.

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    theJeff Yoodo Staff

    Hi TAN CHELL FONG, nop. Once your account is deactivated, you can't get the same phone number anymore :)

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    WONG YUEN SERN

    Hi Tan, you can keep your number for long term just by auto renewing it for 50 sms for RM3 every 30 days.

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    CHANGKI BINTI AWANG ANAK

    u just simple & short..my answer pula run out of topic @ keluar tajuk hahaha

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    MUHAMMAD AZIM BIN MOSMAN

    if a ported in number? it will be terminated?!!!!

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    @Lee...it should be no problem to receive call or sms during grace period. You need to check with customer care..hope it will be fine.

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    TAN CHELL FONG

    If reactivate more 60day or 3 months, when we active back can we used same number?

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    TAN SIEW PEI

    Because I turned off the auto-renewal function and thus did not subscribed to any plan, my line have been terminated after certain period (60 days), I understand that the SIM card cannot be use anymore, but can I request to get back the same number or recover the terminated number with another replacement SIM card? If answer if no then will I have to start all over again like first time to request a new number, register my new SIM card and debit card again? Because I can see now that my previous payment method using debit card have removed.

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    AMEILDA E AHMAD

    When usually the line being activated after the renewal?

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    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

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    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

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  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

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  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
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  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
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  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

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    TO_BE_DEFINED

    How to turn off auto renew?

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  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

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  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi AMEILDA E AHMAD

    It will active immediately, if still no line try restarting your phone to refresh the phone connection. Hope it help... 

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  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
    Comment actions Permalink
  • Avatar
    AHMAD FARHAN BIN SHAI PUDDIN

    Why when im subscribing to a new plan via online payment, it said “you change plan has failed please retry later” but my money were deducted from my bank acc and it were placed in yoodo wallet. I have tried it many time and the results still the same. What i should do ?

    0
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