Why did my port in fail?

Comments

45 comments

  • Avatar
    SITI MARIAM BINTI MUHAMMED

    Ng, you can port out anytime as Yoodo uses a monthly basis from activation of each plan. Meaning if plan is activated 11 Feb, expiration of plan would be 11 March and so on so there would be no problem porting in at any time 😊😊

  • Avatar
    WONG YUEN SERN Superuser

    Hi Ng, last time when i ported out from Celcom, they pro rated my last bill. Just make sure to go to the Celcom centre or blue cube after your last bill cycle to settle the last bill.

  • Avatar
    ZAID BIN YAAKOB

    Porting from Digi to Yodoo rejected.Call Digi afterwards,they say its ok to port no contract.what to do no?

  • Avatar
    NG KAM WAH

    Woow, thanks for inputs and appreciated. Currently I'm using celcom postpaid, meaning that can port out anytime with pro rate bill will be charge on last statement.

  • Avatar
    HATIFI AZIM BIN HAMZAH Superuser

    NG KAM WAH , kalau bil setiap 12 haribulan, elok buat permohonan untuk berpindah ke Yoodo (port-in) selewat-lewatnya pada 8 haribulan, sebab proses untuk perpindahan akan memakan masa sekitar 2-3 hari, dan anda akan menerima bil setakat 12 haribulan.

  • Avatar
    HATIFI AZIM BIN HAMZAH Superuser

    ZAID BIN YAAKOB , Pihak Digi ada tak maklumkan sama ada nombor IC, nama dan butiran lain adalah sama?

     

    Kena pastikan nama dan nombor IC dalam sistem Digi dan Yoodo adalah sama, baru boleh buat perpindahan.

     

    Kemudian, kena pastikan balas sms pengesahan perpindahan dari Digi pada masa yang telah ditetapkan.

  • Avatar
    AMIRUL BIN ABD RAHIM

    Siapa ada pengalaman Digi Prepaid bertukar ke Yoodo, dia call seolah-olah seperti tidak bagi menukar port dari Digi ke Yoodo, mereka panggil tech untuk lajukan line di kawasan rumah saya. Kawasan sini digi memang tiada 4g, h+ pon dua bar sahaja.

    Jadi adakah permohonan saya tukar ke Yoodo akan berjaya atau sebaliknya?

    Lagi satu, jika gagal pindah line, boleh ke kita active kan sekali lagi dengan menggunakan sim yang dah dapat sebelum ni.

    Terima Kasih

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Sekiranya gagal, anda boleh gunakan sim tersebut selagi ianya belum diaktifkan. Bantuan lanjut boleh hubungi pihak Live Chat.

  • Avatar
    MOHAMAD RASHIDBIN ZAMSHARI

    Why my yoodo port in rejected

  • Avatar
    MOHAMAD RASHIDBIN ZAMSHARI

    Why my yoodo port in rejected

  • Avatar
    MOHAMAD RASHIDBIN ZAMSHARI

    Why my yoodo port in rejected

  • Avatar
    MOHAMAD RASHIDBIN ZAMSHARI

    Why my yoodo port in rejected

  • Avatar
    WONG YUEN SERN Superuser

    You call your current telco to check why was your port in request rejected. Common reasons are mismatch in name and ic registered, overdue bills, supplementary lines connected to the number your porting out, didn't reply the port out confirmation sms within the time frame given.

  • Avatar
    TAN SAM FONG

    Hi

  • Avatar
    MOHD YAZID BIN MOHD IDRUS Superuser

    heyaa Tan

Please sign in to leave a comment.