I didn't receive the port out SMS. What do I do?

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81 comments

  • Hi,
    Utk aktifkan sim, buka app, pergi ke menu, activate sim, chose your plan, scan barcode, proceed to payment. Pastikan plan anda RM40 ke bawah. Jika lebih, baik tambah nilai wallet dahulu.

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    NORZILAH BINTI KASMAN

    Port rejected. Kenap ye

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    WONG YUEN SERN

    Normally will be within a few hours but sometimes can be up to 24 hours.

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    JAFRUL FIRDAUS BIN JINAN TAIB

    Yup. Depends on telco.
    I did mine from Celcom to Yoodo.
    Confirmation sms got it within 10-15minutes.
    Port out my number in 5-6hours later.

    Again, depends on telco.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD AQIL BINMOHD RISTI

    Boleh tengo panduan lengkapnya dipautan ni: https://www.yoodo.com.my/switch/?lang=ms

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    TO_BE_DEFINED

    Hello...I just want to activate my new simkad...During the payment step...i didnt receive password, so i cant proceed the payment...the password had been send not to my number..what should I do?

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  • saya dah tambah dalam wallet utk pakej saya nak.. mcm mana ye nak aktifkan?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Dari telco apa & portin ke telco mana ?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD DANIAL IRFAN EINMUZADRUL HASDI...hubungi telco lama kenapa sebab mereka reject . Digi, maxis, celcom ?...tanya mereka...mungkin sebab bill, id & sebagainya yang tidak melayakkan untuk keluar.

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    KHALID BIN ISMAI

    please help me send sms to port out...i want to port out as soon as posibble..tq

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  • I like to port in from Celcom to Yoodo, more than 2 days already since I activate my sim, not receive any sms for requesting port in.

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    WEE YOU YAO

    hello,can you guys resend the port out request
    for me again ,i failed to submit it before

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    NORZILAH BINTI KASMAN

    Port rejected. Kenap ye

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    MUHAMMAD AQIL BINMOHD RISTI

    Hai, saya nak aktifkan sim saya, yoodo ckp suruh tunggu sms dulu baru masukkan sim.. Tapi skrg saya belum terima apa2 sms lagi.. Mcmna ya?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi @...

    Buat bila?.. untuk SMS tu cik kena hubungi operator Umobile dan bagitahu mereka yang cik belum terima lagi. Segera hubungi Operator Umobile ye.

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    MUHAMMAD AQIL BINMOHD RISTI

    Mcmna ya nak port out dari telco lama?

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    UMMI AFIQAH BINTIABU HANIFAH

    Why yoodo decline request to port out?

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  • Scroll down, you'll see live chat button. *Office hours

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    NORZILAH BINTI KASMAN

    Port rejected. Kenap ye

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    MUHAMMAD AQIL BINMOHD RISTI

    Mcmna ya nak port out dari telco lama?

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    theJeff Yoodo Staff

    Hi SITI MARIAM BINTI MUHAMMED, from what you described seems like your MNP is successful and your Yoodo account is active.

    Would need more info on this, could you please get in touch with our agents via Live Chat so they can check your account status as well?

    Doesn't happen always but sometimes even after successful port out, and your new Line is active, it maybe take some time for the previous telco to stop your line, thus showing it's still active.

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    WONG YUEN SERN

    You can reply the port out email to port out.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi SYAFINA SYAFAWATI BINTI MOHAMED SUKAINI please contact Celcom customer regarding sms request that have not been received yet.

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    KU FATHIN ATHIFAHBINTI KU ROSELI

    Saya x terima port out mesej..macam mana nak buat

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Sim kad perlu diaktifkan sendiri, samada beli pelan dgn nombor baru atau mnp.

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    HAF YAH NADZIRAH BINTI ARIFIN

    how many days usually it takes to port out from yoodo? I responded to port out confirmation email today and and referred to live chat agent but I haven't received any email notifying me if it's successful or not.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMMAD AQIL BINMOHD RISTI

    Proses portability akan mengambil dalam 1 - 3 hari bekerja.

    Boleh saya tahu, cik sudah balas SMS pengesahan portout dari telko lama?

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    WONG MENG JIAN Superuser

    yes,you need to contact Yoodo CS thru livechat button located in bottom of the app for port out email.

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  • bosan mcm2 masalah do.. onexox dulu senang je nk simpan number lama.. x faham aku pahal korang ni punya system.. port out failed bagai halah malas aku

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    IRWAN BIN SAGAP

    KU FATHIN ATHIFAHBINTI KU ROSELI cek dalam email yang guna register Yoodo. reply email tu. Guna google Chrome kalau tak silap. Yoodo akan hantar email bukan sms.

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