I have received an invoice for renewal but there's no change in balance on my app dashboard! What do I do?

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5 comments

  • Avatar
    MOHAMMAD AZRUL BIN RAMLI

    Hello. I already topup rm41 to my wallet and in my bank account already deduct rm41 on 25feb 2019, but i didn't receive any amount into my yoodo wallet. What should i do?

  • Avatar
    MOHAMMAD AZRUL BIN RAMLI

    Hello. I already topup rm41 to my wallet and in my bank account already deduct rm41 on 25feb 2019, but i didn't receive any amount into my yoodo wallet. What should i do?

  • Avatar
    WONG YUEN SERN Superuser

    Please Live Chat with Yoodo's agents tomorrow morning and provide them with the transaction details. They will be able to check and update accordingly.

  • Avatar
    ABDUL RAHMAN BINMAMAT

    Hubungi live chat dan mereka akan minta maklumat pengesahan sebelum kredit kan wang anda ke dalam wallet.

  • Avatar
    MOHAMAD ISRAQ BIN MOHD NOOR

    Hi Azrul, jangan risau k. Duit anda selamat. Tapi kenapa tunggu sebulan baru nak report? Jika berlaku 25/2 ...hari ini dah 28/3. Jika ada sebarang masalah, terus ajukan kepada yoodo agent melalui LiveChat @ submit ticket. Yoodo CS tiada sebarang nombor utk didail. Semuanya online.... Harap bersabar ye.

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