What will happen if I don’t subscribe to a new plan or auto renew my plan when the current month is over? How long will my account be active?

Comments

59 comments

  • Hye , why my yoodo app become like this .. i cannot check my internet usage and it show like im a new user which is need to activate the sim

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  • Hye , why my yoodo app become like this .. i cannot check my internet usage and it show like im a new user which is need to activate the sim

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  • Hye , why my yoodo app become like this .. i cannot check my internet usage and it show like im a new user which is need to activate the sim

    1
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  • Hye , why my yoodo app become like this .. i cannot check my internet usage and it show like im a new user which is need to activate the sim

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Hai MUHAMMAD KHAIRUL FAIZAL BINMOHD ROFI , hubungi Yoodo Live Chat untuk Bantuan. Saya pun kena macam tu pagi ni.

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    TO_BE_DEFINED

    Saya dah dftr masuk no sim, pilih plan & dah approve bayar (dlm acc x tolak duit lg) tp tak port in lagi.. Dah 3hari... Telco lama pun xde hntr msg or email utk request port out..

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Hai yoodo guest, kalau belum terima port out sms dari telco lama, cuba ulang semula proses port in ke yoodo tu.

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  • Avatar
    MOHD SYAKIR BIN OMAR

    Need help here. My number have been terminated and already passed 60days. Can i use my simcard again and create a new number? Or i need to order a new simcard? Thanks. Cheers🤘

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Hi MOHD SYAKIR BIN OMAR , you have to order new SIM and activate new number.

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    WONG MENG JIAN Superuser

    Sorry, you need to get new simcard again.

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    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

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    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
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  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    TAN CHOOI LING

    I am currently having a line and want to renew, but after update to the latest version of the apps, I could not find my number to renew.

    1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi TAN CHOOI LING

    Sorry for the inconvenience caused you experiencing now.

    Currently Yoodo having apps problem, and the technical team is fixing the issue.

     

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  • Avatar
    SITI ROHANI BINTIABDUL SAMAD

    why after i renew my line not immediately active? now i type this comment using wifi..how long take a time to active?

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  • Avatar
    SITI ROHANI BINTIABDUL SAMAD

    why after i renew my line not immediately active? now i type this comment using wifi..how long take a time to active?

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    WONG MENG JIAN Superuser

    MNP will take 1-3 working days after you replied sms, Yoodo will email/in-app notification you once ready to swap Sim.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi SITI ROHANI BINTIABDUL SAMAD

    The line will active immediately after successfully purchased plans. Btw, please check your SIM tray, make sure the SIM is insert properly.

    For further assistance and technical problems you can talk with Yoodo Live Chat agents to check the issues you experiencing now.

    How to get the Live Chat:

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  • Avatar
    MOHD AMIRUL RIDZUAN BIN SPIEE

    Sim bodo . Dh bayar smpai 3 kali . Tp line msh takde juga . Apa function bayar guna online tp Tak bagi kesenangan buat customer . Nak katakan sim rosak Tak juga tp kenapa nk mkn top up wallet yoodo klu sudah submit utk bli data nak brapa kali bli data utk aktifkan line? .

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  • Avatar
    MOHD AMIRUL RIDZUAN BIN SPIEE

    Sim bodo . Dh bayar smpai 3 kali . Tp line msh takde juga . Apa function bayar guna online tp Tak bagi kesenangan buat customer . Nak katakan sim rosak Tak juga tp kenapa nk mkn top up wallet yoodo klu sudah submit utk bli data nak brapa kali bli data utk aktifkan line? .

    -1
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    WONG MENG JIAN Superuser

    Sila hubungi Yoodo Livechat melalui butang livechat dibawah app.

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    JAN JUN KAI

    MOHD AMIRUL RIDZUAN BIN SPIEE jangan takut, contact live chat agent saja.

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    MUHAMMAD SYAZWAN BINMOHD SUKRI

    I can't receive incoming call

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