You won't be able to cancel your SIM card once it's been sent out, but you don't have to - just don't activate it and pass it on to your friend, family member or colleague. After all, sharing is caring 😊
How do I cancel my order if I accidentally ordered an extra SIM card?
Comments
40 comments
Yes, you can. When you activate your sim, just select "Keep My Number". This will allow you to MNP to Yoodo.
Is your mother's number registered in your name? If it is, then you can MNP that number under your account as a second line. If it is under her name, you will have to create a new Yoodo account for her. On a positive note, you can use your referral code when you create her Yoodo account. Both of you will get RM20 in the wallet.
Hi Yoodo Guest, you can contact yoodo live chat to cancel your order.
To Yoodo Guest, you can Live Chat with Yoodo's agents to see if they can help you to change the delivery address. If they can't, then just order a new sim. You can order up to 5 sims in a month.
If you order a new sim card and add another line in that same Yoodo account, you will be able to use that remaining credit in your account.
Do you mean you ordered a sim with a selected plan instead of a blank sim? Anyway, the sim that comes is a blank sim. You need to select your plan again when you activate the sim.
Good evening. Can I terminate new line without activate?
Hi Yoodo Guest, boleh cancel kalau belum dikirim. boleh cuba hubungi Yoodo Live Chat.
Nope. Everything is controlled with the Yoodo app.
In your Dashboard, is your sms doughnut in yellow? It will state "50 (or more) sms left out of 50 (or more) sms". If yes, then you should be able to send sms.
Are you trying to send sms to a 5-digit number? If yes, then you might not be able to cause Yoodo blocks sms to most 5-digit numbers.
To be certain, it is best to Live Chat with Yoodo's agents to clarify.
Please cancel my order.. sorry
Kenapa application yodoo tak boleh masuk
hello , just now i accidentally purchased this sim two times can i cancel either one of that ? 😭
Saya boleh log in ke app tanpa masalah. Mungkin ada masalah connection di tempat anda. Boleh cuba login semula kemudian ya
Kalau masih tak berjaya juga kemudian, mungkin boleh cuba login melalui web browser dan submit tiket pertanyaan sebab live chat dah tutup kalau sekarang ni
i want to cancel my order
Hi Guest... Click on this link 👉 https://support.yoodo.com.my/hc/en-us/requests/new > to cancel your order. TQ
Hi u want to cancel Your sim order.? Actually no need to cancel just wait till the sim arrive and keep it. No cost anyway...
What if i accidentally order extra sim with same number? Can I change the number when I activate the sim?
What if i accidentally order extra sim with same number? Can I change the number when I activate the sim?
What if i accidentally order extra sim with same number? Can I change the number when I activate the sim?
What if i accidentally order extra sim with same number? Can I change the number when I activate the sim?
Hi Yoodo Guest..SIM that you order actually are just blank SIM and didn't bind with any numbers. You can choose new number when you activate the SIM via Yoodo apps only. Thank you
Hi Yood Gueat.. the new Sim will not have a number attached to it. Once you get the new sim then u select the number or MNP other TELCO number.
Kenapa application yodoo tak boleh masuk
u can get hold of Live chat here:
Hi Yoodo Guest. Yoodo Sim is free and without a phone number attached to it when ship. So u can just keep the Sim card. no need to cancel. if u still want to cancel .. can chat with Live chat team.
How i cancel free sim card?
I mistakenly order free sim card. I actually want for a mnp sim card.. i have received it today.. can i still do mnp with the free sim card that i got right now?
I have terminate my line. how can i change to the existing number with this simcard ?
Please sign in to leave a comment.