Are you sure you don't need me to be there in person when my SIM card is delivered? Usually I'll be asked to show my Malaysian IC or Passport to show evidence of my identity.

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4 comments

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    TO_BE_DEFINED

    Why is my sim order status written as DELIVERED but i haven't receive anything?? I've double checked my mailbox but nothing in there

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    LIM ZHI WEI

    Can try waiting for another 3 days, if still not there then I guess you can try ordering more or you can contact customer service via livechat. If you're near Subang Jaya/ Sunway area, you can get sim cards from me. I think there are other users in other regions distributing sim cards as well. There are cases of misplaced sim cards.

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    TO_BE_DEFINED

    When I checked the "Articles Section"
    What if I am not available when my SIM pack is delivered?

    Indicated as "Not to worry! We’ll reschedule your delivery and we will contact you for a time and date that you are available, so that you can keep doing what you're doing without any worries."

    Please clarify this

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    theJeff Community Manager

    Hi Yoodo Guest, during this MCO period, if you're not home, someone else can sign on your behalf. Delivery to office address is usually discouraged, this applies to all couriers for all services including Yoodo :)

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