What do I do if my payment did not go through during the SIM activation process?

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32 comments

  • Avatar
    WONG YUEN SERN

    Prepaid card such as CIMB Lazada Mastercard or BigPay?

    These cards can also be used as a payment method.

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  • Avatar
    FAIZUL BIN MOHD DOM

    Have u tried BigPay Wong? See their advertisement look promosing..

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  • Avatar
    WONG YUEN SERN

    Yes, i have been using it since April. Mainly to purchase Airasia tickets as there is zero processing fees, RM2 discount for each luggage or meal. I have also read that the BigPay's exchange rate is very close to XE and it doesn't charge the 2.5% fees like normal credit cards. Very useful if you use it overseas. If you want to try BigPay you can use my referral code 3NNTK4CVW1 to get RM10 bonus.

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  • Avatar
    Permanently deleted user

    Haha Faizul, you might wanna to checkout Bigpay experiences in LY forum first.

    To see how they got outages when abroad and service downtime(s+

    For prepaid carsa, better get from Banks one. Reliability is much more important than Savings...

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  • Avatar
    DENJAY NAVEER ASLAM BIN TANJUI

    Syarat untuk mengaktifkan sim ialah dengan melanggan mana2 plan dan bayar mengikut kadar yang dipilih. boleh melanggan serendah Rm3/50 sms pun bole, anda bebas menyesuaikan plan sendiri.. terima kasih bersama dengan Yoodo! :)

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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
    Comment actions Permalink
  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
    Comment actions Permalink
  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
    Comment actions Permalink
  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
    Comment actions Permalink
  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
    Comment actions Permalink
  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
    Comment actions Permalink
  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    TO_BE_DEFINED

    Can i change to prepaid?

    0
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  • Avatar
    NURBATRISYIA ZALIA BINTI ZAMRI

    i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!

    0
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  • Avatar
    HO CHIEW KIM

    So contact live chat for help.

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  • Avatar
    ILYANA AZZEATY BINTIMOHD RASMADI

    I'VE MAKE A PAYMENT REGARDING CHANGE OF INTERNET PACKAGE, BUT WHEN I CHECKED THE PAYMENT APPROVED BUT THE INTERNET PACKAGE DIDN'T CHANGED. SOLVE THIS ASAP!

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    HO CHIEW KIM

    Hi plan check with live chat later.. they will be able to check.

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  • Avatar
    IYLIA FARAH BINTI HAMZAH

    Hi saya dah buat pembayaran tpi x success.. And bila saya nak buat balik plan yang saya dah pilih hilang

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    Hai AMRAN BIN ALI, dasboard dah tunjuk plan yang diambil?
    Boleh hubungi Yoodo live chat untuk bantuan.

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    HO CHIEW KIM

    BTW. The balance is at the top right corner of the app.

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    HO CHIEW KIM

    Hi Amran. Did your Yoodo app show the balance in wallet? If so you can proceed to select a plan to start the subscription.

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  • Avatar
    AMRAN BIN ALI

    Hai im allnready proced my payment with online banking bank simpanan nasional ID 28064243 but until now i did not receving any subscription from my account 01156359709

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  • Avatar
    WONG YUEN SERN

    Boleh topup wallet dengan online banking. Lepas ada cukup kredit dalam wallet, boleh aktifkan plan.

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    MUHAMMAD HAZIQ AIMANBIN MOHD ASHRI

    Saya nak activekan pelan, kenapa tiada mobile banking? Sebab ia hanya mengeluarkan paypal and credit and debit card

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