If this happens, you will be directed back to the app dashboard. Please proceed to click on 'Activate my SIM' to re-attempt the payment process, this time using a different debit or credit card. If you are still facing any issues, please email us at support@yoodo.com.my for help.
What do I do if my payment did not go through during the SIM activation process?
Comments
32 comments
Can i change to prepaid?
Prepaid card such as CIMB Lazada Mastercard or BigPay?
These cards can also be used as a payment method.
Have u tried BigPay Wong? See their advertisement look promosing..
Yes, i have been using it since April. Mainly to purchase Airasia tickets as there is zero processing fees, RM2 discount for each luggage or meal. I have also read that the BigPay's exchange rate is very close to XE and it doesn't charge the 2.5% fees like normal credit cards. Very useful if you use it overseas. If you want to try BigPay you can use my referral code 3NNTK4CVW1 to get RM10 bonus.
Haha Faizul, you might wanna to checkout Bigpay experiences in LY forum first.
To see how they got outages when abroad and service downtime(s+
For prepaid carsa, better get from Banks one. Reliability is much more important than Savings...
Can't pushed to aktive my sim card
kalau sy tak nak ambil plan dlu dan sy nk aktifkan sim kad tu blh tak
Syarat untuk mengaktifkan sim ialah dengan melanggan mana2 plan dan bayar mengikut kadar yang dipilih. boleh melanggan serendah Rm3/50 sms pun bole, anda bebas menyesuaikan plan sendiri.. terima kasih bersama dengan Yoodo! :)
Saya nak activekan pelan, kenapa tiada mobile banking? Sebab ia hanya mengeluarkan paypal and credit and debit card
Boleh topup wallet dengan online banking. Lepas ada cukup kredit dalam wallet, boleh aktifkan plan.
Hai im allnready proced my payment with online banking bank simpanan nasional ID 28064243 but until now i did not receving any subscription from my account 01156359709
Hi Amran. Did your Yoodo app show the balance in wallet? If so you can proceed to select a plan to start the subscription.
BTW. The balance is at the top right corner of the app.
Hai AMRAN BIN ALI, dasboard dah tunjuk plan yang diambil?
Boleh hubungi Yoodo live chat untuk bantuan.
Hi saya dah buat pembayaran tpi x success.. And bila saya nak buat balik plan yang saya dah pilih hilang
Hi plan check with live chat later.. they will be able to check.
I'VE MAKE A PAYMENT REGARDING CHANGE OF INTERNET PACKAGE, BUT WHEN I CHECKED THE PAYMENT APPROVED BUT THE INTERNET PACKAGE DIDN'T CHANGED. SOLVE THIS ASAP!
So contact live chat for help.
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
i've make a payment regarding change of internet package, but when i checked the payment approved but the internet package didn't change solve this asap !!!
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