How do I get a refund? Yoodo Care October 07, 2019 17:29 Updated If you want a refund because an error or duplicate payment was made, please get in touch with an agent on Live Chat for help. Related articles What do I do if my payment did not go through during the SIM activation process? How do i change my APN settings? What if I terminate my line but I still have money in my wallet? I’m entitled to a refund. When can I receive it? What do I do if the port out SMS (from my current provider) has expired? Comments 0 comments Please sign in to leave a comment.