If you want a refund because an error or duplicate payment was made, please send us an email at support@yoodo.com.my for help. Please note that there will be no refund for cash payments at 7-Eleven stores.
How do I get a refund?
Community
Sign in
Articles in this section
- How do I update my credit/debit card details?
- How do I remove my payment method/card?
- How do I pay for my SIM and service?
- What is Auto-renew?
- How do I pay via cash at 7-Eleven stores?
- Which eWallets are accepted for payment?
- I’m entitled to a refund. When can I receive it?
- How do I change my payment method/card?
- What if I never use my debit card for online services?
- I can use my card to pay for other e-commerce services, but my payment failed with Yoodo. Why?
Comments
26 comments
I cannot port in to active my sim because i still have pending payment with my current telco.. Can i have my refund
I want my refund...SIM card no data service poor
Can i get my refund
FRANKLIN ASUN ANAK PAING contact Yoodo live chat for help.
HARISSYAZWAN BIN HALID you can contact Yoodo Live Chat.
Hi MOHAMAD HADZRIQ BINNOOR IMAN LAN, contact yoodo live chat to get help. Dont worry.
Hi Iam Gopal, sir I have charged two times in same date why this happened? Will I redound my amount back or not???
Hi GOPAL THAPA,
Sorry about that! Not sure how that could happen, but do come into live chat and provide more details to our live chat agent. They should be able to further assist you :)
Livechat Di bawah aps yoodo .. sblom jam 9 mlm..
saye dh topup 43 ringgit tapi x aktif...boleh x saye nk refund?
Salam cik NURHASNAWI HAKIMIBIN ZULKIFLI
Selepas melakukan tambah nilai kedalam wallet Yoodo cik kena langgan plan untuk mengaktifkan talian.
Can I refund since I want to pay for other telco
Can I refund since I want to pay for other telco
Can I refund my money
Can I refund my money
Hi NURQAYYUM NAZMI BINMOHAMAD NAZIM
Better contact with Yoodo Customer service now before close 9pm.
See steps on the picture how to talk with Yoodo customer service via Live Chat: 👇
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Why yoodo charge me twice double for renew ?? I need my refund . RM35+RM35
Hi. Do check with live chat tomorrow. They will be able to help.
Hi MUHAMN' FAIZ BINOTHMAN,
Do follow the steps shown.
Haii saya terbayar 2 kali... Macam mana nak mintak pulangan duit? Terima kasih
Please sign in to leave a comment.