You can manually activate your access to 5G services on your device. First, make sure that:
You are using a 5G-compatible device.
You are in a 5G coverage area.
You are using a USIM card or an eSIM.
Then, follow the steps below:
Step 1:
Go to Settings > Connection > Mobile Networks > Network Mode > Select LTE/3G/2G (Auto Connect)
Step 2:
Go to Settings > Connection > Mobile Networks > Network Mode > Select 5G/LTE/3G/2G (Auto Connect).
If the problem persists, please email us at support@yoodo.com.my for assistance.
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