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What is the validity of the Roam Like Home add-on?

Comments

10 comments

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    WONG MENG JIAN

    Niche, mostly telcos will refresh in midnight of local time, kind of not fair.

    But Yoodo is the Malaysia No.1 Telco.

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    OOI CHUNG SEN

    I activated around 6pm today. But why I still can't use data nor call in Singapore? Please advise.

  • Avatar
    WONG YUEN SERN

    Can you check to see if your APN is set to Yoodo? If it is not Yoodo, you won't be able to RLH.

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    OOI CHUNG SEN

    I tried change the APN to "Yoodo". Ntg happened.... Please advise step by step

  • Avatar
    WONG YUEN SERN

    You can follow the steps shown in the link below. 

    https://support.yoodo.com.my/hc/en-us/community/posts/360000630393-APN-SETTING 

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    OOI CHUNG SEN

    Thank you Wong, problem solved

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    WONG YUEN SERN

    Good to hear that your RLH is working now 👍

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    CHOW KOK WAI

    To Yoodo support / management :

    For Roam Like Home service :

    -no auto renewal available
    -not able to renew before expiry
    -upon expiry, we lose Internet connectivity
    -only daily pass available

    How on earth are we suppose to use data connection uninterruptly?

    Your valuable support team advise was to FIND A WiFi connection to renew... Which defies the purpose of data roaming in the first place.

    Please take this feedback and revise your offering that has some common sense...

    Thank you.

  • Avatar
    theJeff Community Manager

    Hi CHOW KOK WAI,

    Appreciate your feedback and yes we're looking at further improvements to the plan. Thanks

  • Avatar
    TENGKU AMIR FAREED

    Will yoodoo plan to have a monthly data roaming fee instead of daily?

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