If I wasn’t able to make my trip after all, can I cancel a pre-purchased pass and get a refund? Yoodo Care March 09, 2019 15:42 Updated Unfortunately, you can’t get a refund for your pass purchase, because your account is charged once you purchase your pass. Related articles Can I pre-purchase more than 1 pass? If I have Roam Like Home active, will I be able to call any number in the country I am currently roaming in? How do I activate my roaming pass? Can I use data roaming without buying a pass? What's the difference between boosters and add-ons? Comments 0 comments Please sign in to leave a comment.