Before you start, try to make sure your answer to these questions is a resounding ‘yes’:
- Is your mobile account is still active?
- Are you free of any contract obligations?
- Have you cleared all outstanding payments with your previous provider?
- If you have supplementary lines attached to your main line, do you need to port your supplementary lines separately?
Now, let’s move on to the steps:
Step 1: During the sign up phase, instead of choosing your number, key in the number you want to port in. Now just wait for your SIM to arrive.
Step 2: Pick up your SIM from the delivery location specified and activate it via the Yoodo app.
Step 3: After activating your SIM, we’ll start the porting process. You can easily track its progress via your Dashboard on the app.
Step 4: You will receive an SMS and email confirmation when your number has been ported over successfully. Don’t worry - your service will carry on as usual.
Step 5: Now insert your SIM into your phone, and you’re ready to start using your SIM!
Comments
28 comments
Do we get activation confirmation after activating sim for port in numbers?
Hi SHAHRUL AIDA BINTI AB RASID - short answer is Yes, ofcourse.
I did a port in myself, infact mine failed the first time cause I didn't enter my details correctly - duh right? :/
Anyways, here's how it works for Port In:-
Do let me know if you still have any other questions, happy to assist 😁
What if port in did not successful?
MUHAMMAD FAREZ AINAN BIN MOHAMAD RUSLAN you should get in touch with your current Telco to find out why :)
You can also get in touch with our agents via Live Chat, they may be able to check and advice you accordingly on where the hold up could be. Once all that it settled, you'll have to re-do the process again
I already have a yoodoo sim which I haven't activated yet. Can I just use that sim in order for me to switch to yoodoo from my previous telco?
Yes. You can use that sim. It is essentially a blank sim. Just select "keep my number" when you activate it.
Seems you already successful activate it. Welcome bro.
The fact your name turns out real means you already activated he he...
Welcome onboard MOHD ZAKWAN BIN ZULKIFLI. Don't forget to get the 20 GB promo with your free RM20 gift ya...
Thanks everyone! Oh, this is my yoodo number for somebody else usage, I am planning to have my second number, as the one I'm mentioning. How to get that promo/gift btw?
Oh in that case, you will not be able to get another RM20 promo though 'cos it's only for 1 time as per ID. But you still can get up to 5 lines as per ID.
The better thing to do is to register a new account under someone else ID, say, your wife, siblings, or other family members.
That way you could still get that free RM20 from each of the newly registered account.
Okay I see Earie. For this my particular line, which I registered abt 2 months ago, I haven't claimed any promo yet so far.
You mean, you haven't get that RM20 goft when you joined Yoodo?
In that case, you should contact Yoodo agent via live chat from the Yoodo app.
Hi MOHD ZAKWAN BIN ZULKIFLI, yes do get in touch with our agents, if 2 months ago when you switched to Yoodo the Activation Bonus promo was up, then you should still get it!
On your other question, if you have an unused SIM and want to use it now, You can! :)
Hello, I did not see "keep my number" when I was requesting a new sim card from the apps. I have ordered the sim using the option "just want to get a free sim card". So will I be able to port in while keeping my old number when I get the sim?
Yes you can. When you receive your sim, go to Activate a SIM, then scan the bar code or manually key in the 18 digit SIM number, select a plan then select "Keep my number". Insert your Yoodo SIM only when it has been successfully activated.
im using celcom prepaid..can I keep my number if I using yoodo sim
Hi MUHAMAD ARIFF BINSHAIK DAUD...yes you can keep your number.
How do i port in after activated the sim? I miss the request for port in
Hi SITI AMINAH BINTI SAAD do you want to portin from ?
Hye, i already get message from previous telco, and already reply YES for port out, but at dashboard yoodo write my sim still progress, how long take time?
Hi ZAKARIA, actually it will take 1-3 working days. Thank for choosing Yoodo :)
How to Switch telco & use another name, because right now, it is under my name..
You want to maintain the number? Have to change name at the current telco. Then after that port out to another telco.
If getting a new number, just get a blank Yoodo SIM and ask the person to activate it. Remember to pass him/her your referral code.
Hey! You’ll get FREE 7GB when you sign up to Yoodo.
Just sign up using my referral link
https://app.yoodo.com.my/assets/index.html#friendInvitation?code=zionh1898
OR enter my unique Referral Code zionh1898 at the confirmation page when you activate!
#youdoitbetter
Hi, how fast my number can be used after i port out from previous telco?
Hi guest, the port out process will take within 1-3 days working days.
If you need more details for your port out status, kindly keep in touch with Yoodo Live Chat agents.
See the picture how to Live Chat Yoodo:
Hi, how can I to activate back my sim, because I forgot to confirm and accept my request to leave my previous line (umobile). So what should I do?
MUHAMMAD ZUFAR BNMISRIPIN
re-do your port-in request with umobile.
then, register again with yoodo.
don't forget to enter this promo code & you'll get 7GB of data internet from yoodo.
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