How long will it take to make the switch to Yoodo?

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15 comments

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    ALAN FABIAN ROORIGUES

    Why can't the verification code appear for final confirmation via Debit Card payment of Rm1? Have tried a couple of times but there no verification code received BTW my registered no.0124889634 please advise.Thanks

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    MARY ANAK ANNE

    Hi goodmorning . I switch my old number to yodoo and now my problem is now i cannot use my previous simcard telco number and Yoodo simcard because both line are No Service status. Im facing a huge trouble for 1 whole day when my office and client couldn't contact me 😢. Please advise me, thank you

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    WONG YUEN SERN Superuser

    Hi Mary. Best is to Live Chat with Yoodo's agents at 9am today to find out what went wrong.

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  • The password to register my debit card was told to be sent to my old number. But that number no longer active. So im not able to receive the password. Can it be sent to email?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest, about the debit card problem please contact your Bank customer service or go to nearest branch to help you.

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    SITI AIDA BINTI SHARIEE

    can i cancel port in?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi siti yes you can, but have you reply SMS portout request from you current telco?

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    SITI AIDA BINTI SHARIEE

    Denjay - not yet..if im not replying the msg then does it mean i can reactivte sim with other new number?

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    SITI AIDA BINTI SHARIEE

    Denjay - not yet..if im not replying the msg then does it mean i can reactivte sim with other new number?

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    SITI AIDA BINTI SHARIEE

    then how abt plan that i already pay for that portout no?..is it giving back to me or not?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    If you receive the SMS just reply 'NO' ya. After that you can reactive the sim with new number :)

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    No worrie, it will not deduct your money if the portout cancelled

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    SITI AIDA BINTI SHARIEE

    tqsm...🥰

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    @siti My pleasure..welcome onboard & thanks for choosing Yoodo :)

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    SITI AIDA BINTI SHARIEE

    wll be very happy if we can carried forward the unused data..huhu..

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