How long will it take to make the switch to Yoodo?

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31 comments

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    ALAN FABIAN ROORIGUES

    Why can't the verification code appear for final confirmation via Debit Card payment of Rm1? Have tried a couple of times but there no verification code received BTW my registered no.0124889634 please advise.Thanks

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    MARY ANAK ANNE

    Hi goodmorning . I switch my old number to yodoo and now my problem is now i cannot use my previous simcard telco number and Yoodo simcard because both line are No Service status. Im facing a huge trouble for 1 whole day when my office and client couldn't contact me 😢. Please advise me, thank you

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    WONG YUEN SERN Superuser

    Hi Mary. Best is to Live Chat with Yoodo's agents at 9am today to find out what went wrong.

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  • The password to register my debit card was told to be sent to my old number. But that number no longer active. So im not able to receive the password. Can it be sent to email?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest, about the debit card problem please contact your Bank customer service or go to nearest branch to help you.

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    SITI AIDA BINTI SHARIEE

    can i cancel port in?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi siti yes you can, but have you reply SMS portout request from you current telco?

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    SITI AIDA BINTI SHARIEE

    Denjay - not yet..if im not replying the msg then does it mean i can reactivte sim with other new number?

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    SITI AIDA BINTI SHARIEE

    Denjay - not yet..if im not replying the msg then does it mean i can reactivte sim with other new number?

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    SITI AIDA BINTI SHARIEE

    then how abt plan that i already pay for that portout no?..is it giving back to me or not?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    If you receive the SMS just reply 'NO' ya. After that you can reactive the sim with new number :)

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    No worrie, it will not deduct your money if the portout cancelled

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    SITI AIDA BINTI SHARIEE

    tqsm...🥰

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    @siti My pleasure..welcome onboard & thanks for choosing Yoodo :)

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    SITI AIDA BINTI SHARIEE

    wll be very happy if we can carried forward the unused data..huhu..

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    NAZMI BIN NAWAWI

    Hi, if i ordered for new sim but today i feel like i want to port in with my old number to yoodo, is it possible to use the sim that i got for the new number?? To use it for my port in? How can i do if it is possible? How to do the port in in activation??

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    ZUMALIYA BT MUHAMMAD

    Saya telah daftar sim tetapi tidak menerima email untuk aktifkan sim card

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    JUNIOR CHONG A/L KENASION

    Wait. Is cellular services still available even during porting process?
    I need to make calls all day, and if porting disables my services, it will be very inconvenient..

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi JUNIOR CHONG A/L KENASION, no worrie and Yes still available... can make call, internet, & sms.

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    FARIS JEFFREY BIN MOHD ZAMRI

    I already activate my simcard but then in the dashboard it said my sim is not activated yet. how can I activated it . BTW I tried to use old number to yoodo

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi FARIS JEFFREY BIN MOHD ZAMRI

    May i  know when you activat the sim?

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    FARIS JEFFREY BIN MOHD ZAMRI

    12 pm today

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    FARIS JEFFREY BIN MOHD ZAMRI

    Do you receive and reply sms from old telco for portout request?

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    FARIS JEFFREY BIN MOHD ZAMRI

    I received from celcom . It asked me to get help via Celcom Life app but I had no idea what to do

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    FARIS JEFFREY BIN MOHD ZAMRI

    No sms portout request?

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    FARIS JEFFREY BIN MOHD ZAMRI

    nope . only statement that my port in was rejected

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    JUNIOR CHONG A/L KENASION

    I also had issue porting out from Celcom before. The issue was my number was under my mother's name, so I had to transfer ownership of my number to my name. Then only I was able to port out of Celcom. Hope this helps :)

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    FARIS JEFFREY BIN MOHD ZAMRI

    how did you change it ?

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    JUNIOR CHONG A/L KENASION

    I had to go to Celcom Bluecube with my mother. Request for ownership transfer. I think processing fee of RM60...
    But this is the event the number is under a different name.
    I don't know what exactly is your issue, but I think better to call Celcom and rectify any issues.

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    FARIS JEFFREY BIN MOHD ZAMRI

    I dont think your issues same as mine

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