How do I reply to your answer to my question?

Comments

13 comments

  • Avatar
    theJeff Community Manager

    Hi TO THIN WEI, did you receive any in your email? maybe check the spam folder as well. Let us know if still don't have. Thanks

    0
    Comment actions Permalink
  • Avatar
    MOHAMMAD AMRAN

    Why my active sim suspended

    0
    Comment actions Permalink
  • Avatar
    theJeff Community Manager

    Hi MOHAMMAD AMRAN, please do get in touch with our agents via Live Chat. It could be suspended due to failed authorization etc best is to get them to advice you accordingly.

    Scroll all the way down for the Live Chat options. Thanks :)

    0
    Comment actions Permalink
  • why my payment unsuccessful

    0
    Comment actions Permalink
  • Avatar
    WONG YUEN SERN Superuser

    Was it charged to your credit card or was it by online banking?

    1
    Comment actions Permalink
  • Avatar
    Julia Yoodo Staff

    Hi TENGKU AMIN SYAFIQ BIN TENGKU NAZRI Are you still persist with the same problem? Best way is to get in touch with our LIve Chat agent (Mon-Fri 9am-9pm / Sat-Sun 9am-6pm) then please provide them with details, so they can straight away check and advice you accordingly. Thanks sir :)) 

     

    1
    Comment actions Permalink
  • Avatar
    VICTORIA CHONG WEECHEAN

    Kenapa saya tak dapat masuk Netflix, kan sudah bayar di yoodo.

    -1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi VICTORIA CHONG WEECHEAN, maksud cik tidak dapat streaming ?

    0
    Comment actions Permalink
  • Avatar
    CHEE LI YOON

    Hi, can you remove my debit card from the apps as im not using it anymore.

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi CHEE LI YOON only Yoodo customer support can remove it, please contact with them tomorrow Morning 9am onward via Live Chat ya :)

    Thank you.

    1
    Comment actions Permalink
  • Avatar
    MOHD SOFWAN BIN MOHD BAHATERA

    RM0.00: Hey there, we are sorry but your port in request was rejected by your current service provider. Kindly get help via Live Chat on our app.
    Why my current service provider (u Mobile) reject my request to change the port?

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MOHD SOFWAN BIN MOHD BAHATERA please contact Umobile customer service first and ask them why your portin request reject.

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi FATIN NUR'SYAHIRAHBINTI ABDUL KARIM please configure your dual sim in your phone setting ya.

    0
    Comment actions Permalink

Please sign in to leave a comment.