Log in to the Yoodo app, and you’ll be able to find your usage statistics shown clearly on your Dashboard. For your payment transaction history, just tap on the Timeline button at the bottom of your Dashboard to view all your previous transactions.
How do I check my usage and transactions history?
Comments
35 comments
hello, will yodoo provide me with a monthly statment. ie tax invoice for claim
Hi, we don't have itemized billing but you'll get an invoice each time you make a purchase (both for any plans or add-ons like boosters, IDD etc)
Hello, it is will deduct our credit card automatically every month? How if i want to stopi it?
Yoodo apo, ada tulis Your Plan, dari situ ada slide button on off utk auto renew payment
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By default, your plan is set to
renew itself every month, so payment is deducted from your card automatically. If you want to change this, just go to your dashboard in the Yoodo app, tap on 'change' in the plan bar and toggle the auto-renew button to ‘Off’. Your plan will stop on the date it expires.
May I know? Why the internet add ons is a bit low price than the main one? Is there any consequences like the speed of Mbps whether yoodo limits the speed than the main one or not? I look forward for admin's response.
Hi EDWARD KEITH MARIUS! Welcome to Yoodo Community :D
Internet Add-Ons are literally Add-Ons, FB, YouTube. That's different than main data which can be used for everything.
But to answer your question, whichever you pick, main data, or Add-Ons or Boosters, Nothing in Yoodo is throttled - we don't restrict speed limits.
However, if the quota of Data you purchased has Finished, then the Data will be throttled at 64kbps cause that's only fair. So if you bought 20GB, it's at the fullest possible speed, until your down to 0GB, then it goes to 64kbps.
Hope that helps to explain :)
Why can’t I check my usage why is my dashboard telling me to order a SIM card
Hi Nur Sheela, the dashboard is currently down at the moment. There is an announcement regarding this issue on another thread. Hope they will be able to resolve it soon.
If i have balance data this month. Do it bring forward to the next month?
Nope. Yoodo doesn't have carry forward feature. Whatever that is left at the end of your cycle will be forfeited.
Hi, I have selected the 100 minutes talk time, wanted to know if its only calling time or for calling and also receiving calls?? Because it deducts whenever someone calls me...
Hi, minutes call will deduct for calling out. Kindly get in touch with yoodo staff thru Live Chat for verification. Scroll below until you find it.
Shouldn't deduct when you receive calls. You can even receive calls if you did not subscribe to any voice plan.
Do Live Chat with Yoodo's agents check this further.
do you guys have any recommended android apps to record in detail our outgoing calls, since yoodo didnt provide any. apps should be able to provide printable call data, send to email maybe,or pdf file maybe.
Why do I use the whats app, it does not deduct me add on (whatsapps 20G), but deduct my data
Hi FONG replying you here as you posted in another thread too.
Whatsapp usage isn't that high, perhaps you haven't seen the deduction cause not much yet to deduct. Give it another day or so to check again?
If you feel your Whatsapp usage is being deducted from the main data bucket, then please get in touch with our agents via Live Chat and they'll check it out. Please note that Video & Voice call via Whatsapp isn't deducted from the 20GB Add-On
Saya beli 15G data... baru tadi check tinggal 10G data... boleh saya tahu 5G data telah digunakan untuk apa?
Hi AWANG MUZAIDDIN BIN AHAT, this you have to check on your own phone data usage. It's not for the Network to check on the details.
If you feel there is an error etc, then please get in touch with our agents via Live Chat, so they can lodge a report and check your account ya? thanks :)
Macam mne sy nak tahu brp byk yg sy da guna... And my real picture dgn NRIC picture berbeza sikit.. Ada effect apa2 kat line tak
Usage boleh monitor kat Dashboard. Kalau dah boleh activate sim then it's ok.
Hello, why is my data being deducted when I'm using YouTube, Instagram and Twitter. Note that I paid the add-ons for all the apps mentioned above. It has been happening for two months now. Hope to get this issue fixed. Thank you ☺️
Hello, why is my data being deducted when I'm using YouTube, Instagram and Twitter. Note that I paid the add-ons for all the apps mentioned above. It has been happening for two months now. Hope to get this issue fixed. Thank you ☺️
I didn't pay bill for the last month, till when I can use the data and when the last date I need to pay?
Should be the end of your monthly subscription.
Till your 30-day cycle is up. Then it will go into an inactive period of 60 days where you can only receive calls/sms. You can select the plan that you want and the change will take place when your cycle renews and you need to turn on auto renew.
hi! i already make a payment and try to activate my sim! but they send me a new sim ... i have RM30 in my wallet after i make a second time activation the credit on my wallet is lost.. how huh??
hi! i already make a payment and try to activate my sim! but they send me a new sim ... i have RM30 in my wallet after i make a second time activation the credit on my wallet is lost.. how huh??
hi! i already make a payment and try to activate my sim! but they send me a new sim ... i have RM30 in my wallet after i make a second time activation the credit on my wallet is lost.. how huh??
hi! i already make a payment and try to activate my sim! but they send me a new sim ... i have RM30 in my wallet after i make a second time activation the credit on my wallet is lost.. how huh??
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