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Can I buy a top-up/reload voucher?

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12 comments

  • Avatar
    TIMOTHY KHOO KAY WEE

    does yoodoo allow for device purchase?

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    theJeff Community Manager

    Hi TIMOTHY KHOO KAY WEE, sorry missed this comment. No, we don't have a store or purchase of devices tied to our plans. Well, not now atleast. 

    If there should be such promotion in the future, I'll be sure to update everyone. Thanks for the question :)

  • Avatar
    TO_BE_DEFINED

    Please give me a credit

  • Avatar
    theJeff Community Manager

    Wish life was that simple my friend.. 

    However, it's pretty simple to make payments with Yoodo, just use your credit/debit card - activate it once and forever after that all transactions within the app, you won't have to validate etc again! ;)

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    TO_BE_DEFINED

    How can i top up my sim card to buy the plan? Can u help me in details?

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    LIM ZHI WEI Superuser

    As of now, you can only use credit card or debit card. Wallet topup is still unavailable if im not wrong.

  • Avatar
    theJeff Community Manager

    Heya, as per the FAQ above, no you can't buy top up.

    The only available payment option right now is either a credit card or debit card (all Malaysian ATM card is also a debit card these days but it needs to be enabled/activated for online use)

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    TO_BE_DEFINED

    I forgot my own phone number... How do i retrieve?

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    theJeff Community Manager

    You can check it in theYoodo App actually. If haven't activated, it should show on the Dashboard itself. 

    You could otherwise just get in touch with our agents via Live Chat and they'll check for you. Head to the HELP tab on app/website and scroll all the way down for Live Chat :)

  • Avatar
    AHMAD MUAZ BINHAZIM FADZLI

    I want to add on but i dont have credit because i cannot top-up.Please solve this problem!!!

  • Avatar
    theJeff Community Manager

    Hi AHMAD MUAZ BINHAZIM FADZLI, do get in touch with our agents via Live Chat (scroll down for Live Chat option) to see if you can troubleshoot the payment method. Most of the time it's a matter of getting in touch with the bank to enable online transactions, updating them that you've changed telco etc.

    Hope it gets resolved soon. Thanks :)

  • Avatar
    FAIZUL BIN MOHD DOM Superuser

    Yoodo not using any prepaid topup like other Telcos. Once you register & enable your bank card, payment will be deducted from your bank account. Make sure you have sufficient amount of money inside your bank account.. 💰💰😋

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