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I was charged twice, can I get my money back?

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7 comments

  • Avatar
    EARIE BIN MADIUS Superuser

    You will be reimbursed accordingly, rest assured. Just contact Yoodo agent via live chat in the app

  • Avatar
    WONG YUEN SERN

    Is it working now? Sometimes it takes a little while to get it on the network after activating.

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    The sims supposed to active on the spot after activated.

  • Avatar
    LOH WEI KIONG

    Hi yes after 1hour it worked thanks

  • Avatar
    WONG YUEN SERN

    I assume you have subscribed to a data/voice/sms plan when you activated your sim. What about the APN? Is it showing yoodo? Is it a new line activation or porting in from another telco? 

  • Avatar
    HONG KUO YONG

    During signing up, in registering debit card, I was directe to MB webpage. After filling up the MOS code, charged RM35, I was instructed to tap the button to return. Tapped the button, webpage stop loading, Yoodo apps doesn't recognize me. So, I signed up again with same address, same email address, and same mobile plan, but without registering debit card. My account is RM0, and I want my money back.

  • Avatar
    LOH WEI KIONG

    My sim is activated but on my phone it says not registered on network?
    How do I go about it?

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