Can I keep my current number when I switch to Yoodo? Yoodo Care September 17, 2020 14:44 Updated Yes, you can! Keep your current number by porting it into Yoodo during the sign up phase. Related articles How do I keep my current number when I switch to Yoodo? How do I switch to Yoodo? Why did my port in fail? Can I transfer ownership of my number to another Yoodo account? How do I sign up? Comments 29 comments Sort by Date Votes MUHAMMAD FIRDAUS BIN ANUAR May 11, 2018 17:06 I keep on same number. But its said portability in progress? How long will its takes to process it? 0 Comment actions Permalink EARIE BIN MADIUS Superuser May 11, 2018 21:08 Within 1-3 days. Best to check your MNP status with Yoodo agent via live chat if you have not receive any news by then 0 Comment actions Permalink theJeff Community Manager May 12, 2018 14:28 Hi MUHAMMAD FIRDAUS BIN ANUAR did you managed to chat with our Live Chat agents? MNP is not available during public holiday, that's probably why it's still in progress. Try get in touch with our agents via Live Chat, they may be able to give you the latest update on the progress. Thanks and looking forward to having you onboard! :) 0 Comment actions Permalink MUHAMAD NAZRIN HAKIMBIN HAJI SALBANI August 16, 2018 12:06 can i change number after sign in? 0 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser August 16, 2018 12:44 What do you mean by change number aftter sign in. For my case, I order the MNP plan for my sim. But when sim arrived, I choose to pick new number instead of porting my current number. Then I order new sim for port in. 0 Comment actions Permalink MOHAMMAD ADY SAIFUL BIN ABDULHALIM November 02, 2018 05:41 Can i port to my old number after i choose the new number or i need to order new sim? -1 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser November 02, 2018 05:52 As long as the sim is not activated, you can use that sim to port in your old number. Even new sim already has plan when you order, still can overide when activating. 2 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser November 02, 2018 06:02 Hi MOHAMMAD ADY SAIFUL BIN ABDULHALIM ..dont worry & no need to order new sim, u can choose to keep your old number on sim activation later when your sim arrive or already have the sim in your hand...there are option in the app where u can click if want to activate the number you already choose or make another new number/keep my number 1 Comment actions Permalink MUHAMMAD IZZUDDINBIN MD ZAINI November 11, 2018 23:03 why i cnt register my old number ? it says 'we are experiencing some issue.pls cm bck ltr" ? -1 Comment actions Permalink WONG YUEN SERN Superuser November 11, 2018 23:35 At which step did you encounter this message? They are probably having some issues with their system at the moment. 1 Comment actions Permalink MUHAMMAD IZZUDDINBIN MD ZAINI November 12, 2018 00:36 at keep my number. thanks mr wong yuen sern . i will try again 0 Comment actions Permalink WON CHUN HOE November 30, 2018 03:37 where is keep my number button ? how come i can't see it 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser November 30, 2018 10:58 Hi guest, you can find it after 'CUSTOMIZE YOUR PLAN' part..1st choose your plans then tap the button 'i want this plan (dont choose "No thanks i just want a free sim") then you can see a screen show SELECT A NEW NUMBER or KEEP MY NUMBER 2 Comment actions Permalink GEORGE KUTTY A/L V E Simon April 09, 2019 02:21 Same problem ; unable to port in using old number from celcom -1 Comment actions Permalink MUHAMMAD SAUFI BIN ROZLAN April 09, 2019 04:33 biasanya tiada masalah..klo ada pasti melibatkan bil tertunggak ataupun dlm kontrak.. 0 Comment actions Permalink GEORGE KUTTY A/L V E Simon April 09, 2019 05:03 It was a supplementary number but already decoupled and now is a Principal line All bills have been settled No contract issues 0 Comment actions Permalink TO_BE_DEFINED April 30, 2019 16:40 Why i cant register my old number? It says "error, it looks like the number u've selected is no longer available. Please go back to re-select 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser April 30, 2019 23:03 Hi Yoodo Guest, not sure what happen, please contact customer care via Livechat for further assistance. Live Chat (Mon - Fri 9am to 9pm) (Sat & Sun 9am to 6pm) 0 Comment actions Permalink MUHAMMAD ALIF ASHRAFBIN ZAIDI June 26, 2019 06:24 I check at my old service. They say i cannot change telco because my ic is wrong. How can i fix this ? 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser June 26, 2019 06:56 MUHAMMAD ALIF ASHRAFBIN ZAIDI yes they will reject if it different ic/person . Who's ic did you use to register with old telco before? Must with the same person/ic ok. 0 Comment actions Permalink MUHAMMAD ALIF ASHRAFBIN ZAIDI June 26, 2019 07:07 I already key in my own ic. But they say yoodo reject my request because my ic is wrong 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser June 26, 2019 07:17 MUHAMMAD ALIF ASHRAFBIN ZAIDI ok, please report to the Yoodo support via live chat for further assistance. They will help you. scroll down the page until you see Live chat & click it 0 Comment actions Permalink MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser June 26, 2019 07:33 First, check with your current telco. Is it your IC number no error. If yes, do ask them to fix it for you. Then you can reapply for MNP. 0 Comment actions Permalink NUR ZAHIDA BINTI MOKHTAR August 28, 2019 14:52 Hi, I'm currently using postpaid plan from other line & the bill is still not out yet. I already registered yoodo & I choose to keep my current number. I'm not terminating my current line because the instructions said I need to keep my number active. So, can you give me the next instructions. Will yoodo contact my current postpaid plan to notify them or I need to inform them myself? Thanks. 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser August 29, 2019 01:12 Hi Nur Zahida, please follow the instructions here: https://support.yoodo.com.my/hc/en-us/articles/115004350313-How-do-I-keep-my-current-number-when-I-switch-to-Yoodo- 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser August 29, 2019 01:16 Further help do keep in touch with Yoodo Customer Support via Live Chat. How to use Live Chat: 0 Comment actions Permalink MATHEW SENGALANG ANAK ROBERTANDAT August 29, 2019 15:02 why signal status still doesn’t change? 0 Comment actions Permalink DENJAYNAVEER ASLAM BIN TANJUI Superuser August 29, 2019 15:09 MATHEW SENGALANG ANAK ROBERTANDAT show what status ? 0 Comment actions Permalink NUR HUDA BINTI MOHD ZIN May 08, 2020 13:55 Hi. I've signup yodoo apps with different phone number. And already purchased a plan. Can i change this new number to my old number? 0 Comment actions Permalink Please sign in to leave a comment.