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Can I keep my current number when I switch to Yoodo?

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13 comments

  • Avatar
    MUHAMMAD FIRDAUS BIN ANUAR

    I keep on same number. But its said portability in progress? How long will its takes to process it?

  • Avatar
    EARIE BIN MADIUS Superuser

    Within 1-3 days. Best to check your MNP status with Yoodo agent via live chat if you have not receive any news by then

  • Avatar
    theJeff Community Manager

    Hi MUHAMMAD FIRDAUS BIN ANUAR did you managed to chat with our Live Chat agents? MNP is not available during public holiday, that's probably why it's still in progress.

    Try get in touch with our agents via Live Chat, they may be able to give you the latest update on the progress. Thanks and looking forward to having you onboard! :)

  • can i change number after sign in?

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    What do you mean by change number aftter sign in. For my case, I order the MNP plan for my sim. But when sim arrived, I choose to pick new number instead of porting my current number. Then I order new sim for port in.

  • Avatar
    MOHAMMAD ADY SAIFUL BIN ABDULHALIM

    Can i port to my old number after i choose the new number or i need to order new sim?

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    As long as the sim is not activated, you can use that sim to port in your old number. Even new sim already has plan when you order, still can overide when activating.

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MOHAMMAD ADY SAIFUL BIN ABDULHALIM ..dont worry & no need to order new sim, u can choose to keep your old number on sim activation later when your sim arrive or already have the sim in your hand...there are option in the app where u can click if want to activate the number you already choose or make another new number/keep my number

  • Avatar
    MUHAMMAD IZZUDDINBIN MD ZAINI

    why i cnt register my old number ? it says 'we are experiencing some issue.pls cm bck ltr" ?

  • Avatar
    WONG YUEN SERN

    At which step did you encounter this message? They are probably having some issues with their system at the moment.

  • Avatar
    MUHAMMAD IZZUDDINBIN MD ZAINI

    at keep my number. thanks mr wong yuen sern . i will try again

  • Avatar
    WON CHUN HOE

    where is keep my number button ? how come i can't see it 

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest, you can find it after 'CUSTOMIZE YOUR PLAN' part..1st choose your plans then tap the button 'i want this plan (dont choose "No thanks i just want a free sim") then you can see a screen show SELECT A NEW NUMBER or KEEP MY NUMBER

     


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