What do I do with my Yoodo SIM?

Comments

64 comments

  • Avatar
    AMIR AMRI BINMADZLAN

    Sim yoodo ni boleh guna untuk modem?

  • Avatar
    theJeff Community Manager

     wifi hotspot modem? yup boleh Yoodo Guest

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Later if Yoodo launch broadband package, I'll terminate my Streamyx at Kampung. 😈

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    MOHD YAZID BIN MOHD IDRUS Superuser

    It will be more choice if we have the 'broadband' mode instead of normal function of calls and sms. Let's look at what DiGi having now, they have postpaid and prepaid broadband.

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Yep. 3 years ago at my kampung Internet test speed can go up to 7mbps using celcom. Now it may can go more higher. I'm using Streamyx 2mbps because no unifi at my kampung also expensive broadband package. So if Yoodo can provide broadband package it's so nice. 😘

  • Avatar
    theJeff Community Manager

    yea that would be interesting but as far as I know, we don't have plans for broadband at this point. Guess we need to make our mobile line a reasonable success first before venturing into other aspects hehe

    I sure hope we do tho! Like you buy data, and it's shared between your broadband/mobile/family ? that would be pretty cool eh ;)

  • Avatar
    DEON YEANG KONG CHIU

    could u make it more simplier, by just let us use the simcard instead to key in every detail like bank account and pay first to get rm20. 

    i saw this i straight away throw the sim away.

  • Avatar
    MOHD YAZID BIN MOHD IDRUS Superuser

    What's make you think it is so hard to pay first as cheap as rm3 to get things done? they are sending the sim card for you and to the most of us here for free, oh man. Ini macam punya attitude pun ada.

  • Avatar
    DEON YEANG KONG CHIU

    kalau ini cakap attidude?? ads mereka kata free sim. free 20rm . xada cakap kena bayar dulu baru dapat free 20rm. title sudah misleading. 

    apa attitude ads ini? kan macam tipu org baru org dapat try product mereka kan?

    the tittle can easily put in the ads once u pay rm3 we free rm20 for first trail it gonna be alot of different stories. if they have mention it at the ads but dont put small tiny tnc beside la.. write big big la kan!  

    marketing have to do things right.

    there alot of free sim in the market. dont try to talk something that u dont know about the problem.

     

     u ini org attitude mcm something juga. x baca knp org kata macam tu lepas ads mereka tulis apa. 

    last bear in mind. PAY for RM3 to get free RM20, THAT IS NOT CALL FREE SIM!! oh ya or maybe u this attitude say they SEND U FREE SIM CONSIDER FREE SIM MAYBE! 

     

    but OMGGG!!! what wrong with u .

    that why got people like u wanted to reply something nonsense la dei! 

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Agree with yazid...hmm dont throw away laaa, pls give someone who need ya, & before making any statement please read first term and condition or faq so u will get an explanation and understand..hope someday u will open your heart & be with us, Yoodo welcome everyone :)

  • Avatar
    DEON YEANG KONG CHIU

    Denjay nice people. Btw try understand majority.

    No one read tnc.

    Misleading ads is. Misleading ads.

    That it's.

    U Wan more.. Simply ask your parent around.

    Oh yea another solution. Unifi apps. Hit it.. One Id get free 5 sim, only one not hussle free is u have to get it at station but at lease 5 sims worth the trouble.

    Anyway. Decide to ignore and don't type. More. We should learn more in that. And my complaint is their knowledge that someone do see this and do know the ads r something wrong. And so on. Change it. No one complain means they r doing right.. Got complain means they can b. Improve.. Learn about that.

    Peace out. Will no longer reply and no longer stay in this community.

    If u were yoodo personal. I'm fine but if u not... Mind your own business. Thanks you.

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    It's true the sim is free, also free RM20 Yoodo credit.
    Steps that you need to do is about sim registration rules by gov. At other telco, you need to provide ic for registration. Since Yoodo is digital telco, you have to follow the steps required via app. Including need to buy package for sim activation.

  • Avatar
    theJeff Community Manager

    Hi Yoodo Guest, thanks for your feedback and suggestion.

    You raised interesting and true points. It is marketing, but it is not a lie - we honor the promotions we have said we'll do, there are thousands of our customers who can attest to this. Someone not reading t&c is not the Telco's fault, not including important details in t&c is, you have rightly pointed that out as well.

    All Telco and it's marketing is governed by MCMC, which we abide by. Best thing in Malaysia with us around is that there are even more options for the consumer.

    if Yoodo is not for you, I hope you find one that suits your needs and if at any time in the future you decide to try us out, we'd be more than happy! :)

    cheers,

    Jeff

  • Avatar
    TO_BE_DEFINED

    Ia tidak dapat scan my face

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Hi, jika tidak dapat scan muka cuba pergi ke setting app, clear kan cache/data app. Jika masih gagal, sila cuba phone lain (kwn, keluarga). Jika semua dh cuba dan masih gagal, boleh hubungi live chat agent pada waktu pejabat. Scroll ke bawah utk butan live chat atau hantar tiket.

  • Avatar
    MOHAMAD AMIN BINOSMAN

    Lol. Follow all step but failed in face recognition. I Wonder why yoodo impose such tricky step as other sim didnt request such procedure.

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    This is standard procedure to activate the sim because Yoodo is digital. Other telco have their stuff to help you register by giving your ic to them.

  • Avatar
    NARAYANANSAMY A/L TAMBUSAMY

    Why can’t I activate a data plan with the voice plan
    When tick for Whatsapp n Facebook kan under add-on
    It never highlight to activate
    Can You pls explain

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    hi NARAYANANSAMY A/L TAMBUSAMY you must subscribe base data plan & choose any quota as low as RM12/2gb to be eligible purchased any social plan add-ons

  • Avatar
    theJeff Community Manager

    Hi NARAYANANSAMY A/L TAMBUSAMY, you need to have a minimum Data plan (or any Data plan selected) and then only Add-On to that with Whatsapp or FB etc.

    These are Add-On (and they're Data), in principle, you can't add-on to something you didn't have yet.

    Alterntively, you can just get the Voice plan first, and purchase Booster for Data (especially with RM 20 for 20 GB still available).

  • Avatar
    TO_BE_DEFINED

    I dont have any credit/debit card so what can i do?

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    You can use PayPal to pay.

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    ATHIRAH HANNA BINTIHAIRUL ANUAR

    I have activated my new sim but why i don't get rm 20 in my wallet? The 20gb promotion still on going right?

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Welcome bonus RM20 will be credited to your account immediately after the activation. Please contact live chat agent for any issues.

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    SALMAN AL FAIS BIN SALADIN

    How to activated my second sim

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    WONG YUEN SERN Superuser

    At the Yoodo app, tap on the 3 horizontal lines at the top of the screen. Select "Activate a SIM". Enter the 18-digit SIM number and follow the instructions.

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    JAFRUL FIRDAUS BIN JINAN TAIB

    Hi Salman. Are you activating your second sim using the same account or you're planning to add it in another account.
    Either way, you may add in on the same account the same way you add your first account. But mind you, the referral bonus only works on different ID than the introducer.

  • Avatar
    MOHD NORZY BINOTHMAN

    How to change other telco no after i already active and select new number

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Grace period is 30 days before you can change into other telco.

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    MOHD YAZID BIN MOHD IDRUS Superuser

    norzy, if I understand your question correctly, you already choose the number during the order, than that number already stamped into the sim posted to you. You need another new blank sim and MNP it by retaining your other telco number.

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