What do I do with my Yoodo SIM?

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106 comments

  • Avatar
    LO SIN KUANG

    I ordered my sim, how do I port out from celcom to yoodo?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MOHD NOOR BIN RAHIM, usually it will take 1-3 working days. After successfull it will prompt you to insert your new Yoodo sim.

    For more details about your activation status please keep in touch with agents Yoodo via Live Chat ya :) ....looking forward to having you onboard. Thanks for choosing Yoodo.

    Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

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    MOHD YAZID BIN MOHD IDRUS

    What's make you think it is so hard to pay first as cheap as rm3 to get things done? they are sending the sim card for you and to the most of us here for free, oh man. Ini macam punya attitude pun ada.

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    MOHD YAZID BIN MOHD IDRUS

    jeff, solved with the msos. The issue was due to bank's system unable to read all the 11 digit phone no. They deleted and added again, refresh and voila... all the 11 digit appear. After that I am getting few sms of msos code in a long row.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    hi NARAYANANSAMY A/L TAMBUSAMY you must subscribe base data plan & choose any quota as low as RM12/2gb to be eligible purchased any social plan add-ons

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Agree with yazid...hmm dont throw away laaa, pls give someone who need ya, & before making any statement please read first term and condition or faq so u will get an explanation and understand..hope someday u will open your heart & be with us, Yoodo welcome everyone :)

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    This is standard procedure to activate the sim because Yoodo is digital. Other telco have their stuff to help you register by giving your ic to them.

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  • It's true the sim is free, also free RM20 Yoodo credit.
    Steps that you need to do is about sim registration rules by gov. At other telco, you need to provide ic for registration. Since Yoodo is digital telco, you have to follow the steps required via app. Including need to buy package for sim activation.

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Welcome bonus RM20 will be credited to your account immediately after the activation. Please contact live chat agent for any issues.

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    AZWIN ANDY BIN ABD MALIK

    You couldn't scan your NRIC?

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    AMIR AMRI BINMADZLAN

    Sim yoodo ni boleh guna untuk modem?

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    theJeff Yoodo Staff

    MOHD YAZID BIN MOHD IDRUS awesome good to know! 

    So basically you called Maybank and they told you about the 11 digit thingy? Just curious, getting info incase in the future other customers face the same issue :)

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Later if Yoodo launch broadband package, I'll terminate my Streamyx at Kampung. 😈

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    You can use PayPal to pay.

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    theJeff Yoodo Staff

    Heya, you have to specify that you're doing an MNP (porting into Yoodo) to keep your number when you're registration process itself as it's a slightly different journey to apply new number and keeping existing number.

    You can always re-do the registration process again to get a new SIM, but this time instead of choosing a Number, select 'keep my number' and follow the instructions.

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    MOHD YAZID BIN MOHD IDRUS

    norzy, if I understand your question correctly, you already choose the number during the order, than that number already stamped into the sim posted to you. You need another new blank sim and MNP it by retaining your other telco number.

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    NARAYANANSAMY A/L TAMBUSAMY

    Why can’t I activate a data plan with the voice plan
    When tick for Whatsapp n Facebook kan under add-on
    It never highlight to activate
    Can You pls explain

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  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi NURUL ANUAR BINMOHAMED NASIR welcome to the Yoodo community.

    My answers:
    A) You can change the subscription anytime you want and will be no contract too.

    B) Yoodo have Booster plan. In the Booster plan have Data, Call, Sms if you want to add any plans after activation. So thats mean you can add on sms anytime you want :)

    Hope i answered your question, and thanks so much for choosing Yoodo.

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Hi, jika tidak dapat scan muka cuba pergi ke setting app, clear kan cache/data app. Jika masih gagal, sila cuba phone lain (kwn, keluarga). Jika semua dh cuba dan masih gagal, boleh hubungi live chat agent pada waktu pejabat. Scroll ke bawah utk butan live chat atau hantar tiket.

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    MUHAMMAD ARHAM BIN ALAUDDIN

    Semalam dah buat payment untuk aktifkan sim, but sampai sekarang belum dapat sms port out. Macam mana ni? Takkan nak burn duit saya dalam wallet app ni

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    NUR AZMI BIN ADNAN

    Masallah port in

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    NORMAN BIN AMIN

    Hi, what happend with my sim card its look like no action taken to send the sim card

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    theJeff Yoodo Staff

    yea that would be interesting but as far as I know, we don't have plans for broadband at this point. Guess we need to make our mobile line a reasonable success first before venturing into other aspects hehe

    I sure hope we do tho! Like you buy data, and it's shared between your broadband/mobile/family ? that would be pretty cool eh ;)

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  • Why my yoodo sim has been suspended?

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    MOHD NOOR BIN RAHIM

    how long to take Receive an activation success message..tq

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    theJeff Yoodo Staff

    SAZRUL IRMAN BINSAAD are you still having issues? Where did it say SIM activated? You doing a Port in? Best is to get in touch with our agents via Live Chat so they can help you troubleshoot it immediately. Just head to 'HELP' on the App and click on Live Chat. Thanks

     

    MOHD YAZID BIN MOHD IDRUS you managed to activate your account with your MBB card? so, there wasn't any issues with the msos right? hmm 

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Already complete the acrivation process SEYEDARMAN ASHABI? Are port in to yoodo or select new number? If port in will take 1-3 worming days to complete. 

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Yep. 3 years ago at my kampung Internet test speed can go up to 7mbps using celcom. Now it may can go more higher. I'm using Streamyx 2mbps because no unifi at my kampung also expensive broadband package. So if Yoodo can provide broadband package it's so nice. 😘

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  • I have received the activation message. But i still cannot use my sim for a what reason ?

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    ATHIRAH HANNA BINTIHAIRUL ANUAR

    I have activated my new sim but why i don't get rm 20 in my wallet? The 20gb promotion still on going right?

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