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Can I cancel a plan that I've already purchased?

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4 comments

  • Once i cancel.. do i get to keep the number. Maybe in the future when the reception is better i can start using again

  • Avatar
    theJeff Community Manager

    Hi KILLY RAMES NAIDU A/L SOORYA PRAKASAM, no you don't actually. Even if you don't cancel but didn't keep the line active (30 days after the last plan ends) it'll also be suspended and you won't get to keep the number. 

  • how to cancel plan and change it earlier than next renewal

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    EARIE BIN MADIUS Superuser

    If you mean you want your cycle to renew earlier in the month let's say you want it your cycle to start on the 1st of the month, simply don't renew your cycle when it expires but only renew them on the 1st of the month.

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