That will depend on the delivery option you chose. So your SIM will arrive on your doorstep based on the following:
For Standard delivery:
Within 1-3 working days for major town/cities and up to 6 working days for the areas outside of these towns/cities (the outskirts).
Express delivery:
In less than 2 hours! (Yes, it’s true.)
Same Day/Next Day Delivery:
By 5pm on the same day if you order before 12.45pm!
All orders after 12.45pm will be delivered the following day.
When will I receive my SIM?
Comments
146 comments
Please contact live chat agent for more details about your delivery status.
Do correct your word guys, its not pirate to scam & give u FREE simcard...have any scammer before give u FREE instead took your penny ?? then u labeling it as HARAM ??..ouch what a brain !!, go contact livechat la instead make wrong statement..maybe ur address u wrote to other planet
At this moment you can't register if you don't have a credit/debit card or paypal payment options. There are other workaround for debit card like the cimb lazada card as mentioned by some of our users but that's the only payment options for activations.
At some point soon, we'll be also having online banking as a payment option :)
For fast respone do keep in touch with yoodo agent via livechat, so they can track on your sim status with delivery partners (fmx or post express)... livechat available 9am-6pm
NAZZLI SABRI BIN DIN boleh hubungi Yoodo live chat untuk semakan penghantaran SIM.
when i can get my simcard???? so longgggg
Received my sim in less than 48 hours even tho i stay 30km away from GoGet’s warehouse in TTDI. Satisfied.
My sim not arrive yet . 1 ogos until 18ogos hmm
Sim tak sampai lagi..dah 3 hari sebarang update takde...
Place an order on 23 April morning and delivery partner tracking still showing Out For Delivery since 26 Apr. I stay in JB city and today already 27 Apr. Another bad service company. I got the tracking number from Live Chat agent ady on 26 Apr, FMX ; MY1004864511
Order on 8th june. Email the sim delivered on 17th june. But untill now I still dont received any sim.
Why so kill joy? What the fuck is three workings days for delivery? Minimum 3 delivery days + estimation at least 1 month processing a sim Card?
Hi Guest, untuk semakan & bantuan lanjut berkenaan status penghantaran langganan sim anda sila hubungi agen Yoodo melalui Live Chat pada esok pagi.
Agen Yoodo berada ditalian Live Chat / Bicara Langsung pada:
Jam 9 Pagi - 9 Malam (Isnin - Jumaat)
Jam 9 Pagi - 6 Petang (Sabtu - Ahad)
Sila rujuk gambar dibawah cara menghubungi agen Yoodo melalui Live Chat / Bicara Langsung:
First impression sudah fail. So bye2 aje la..
Hi Yoodo Guest, KOO CHEE KEONG, sorry to hear about that. The only way to check for delivery issues is to get in touch with our agents via Live Chat as there could be different reasons for the delay for the individual cases. Our agents will then check with our delivery partners on the status of the delivery and advice you accordingly.
Hope it gets resolved soonest possible, thanks :)
Berapa ramai yang kena tipu untuk promosi dari telco lain sebelum ni..tak atifkan..bagi free sim card tahu² kena bayar..walaupun pun tak guna..bukan scam ke tu?... tak boleh bagitahu situasi sebenar ke..nk kena tulis yg baik² je walaupun service fail..da chat dgn live agent pun..janji nk feedback..tak da feedback..call courier service lagi la teruk..sama je jawapan..tunggu feedback..itu je..problem tak selesai..lepas tu offer nk guna fast service..kalau tak smpai refund??..itu je..ini bukan soal refund atau tak..ini soal service yg diberikan..from a-z kena la telus..dekat sini byk yg compalint pasal tak terima sim card..bukan sorang dua..apa tindakannya..cari la punca..courier ke masalah malas buat keje ke..tukar la service penghataran tu..
Hahaha me only 3 day but status still under ORDER not even processed or anything
Berapa lama nak tunggu daaaa... Berbulan dah tak sampai simkad
Status delivery semasa boleh semak dekat app, pergi ke dashboard, atas kiri ada 3 line, tap your order.
Agree tu manager punya reply lagi teruk.
Hahaha me only 3 day but status still under ORDER not even processed or anything
Order place on 19 Sept but till now still dont get the sim
Hi, this is not a complain per se, but while I was waiting for the sim and browsed this thread and when I saw only complaints I dreaded for the worst.
In fact, I didn't experience anything bad at all! The delivery did took 6 working days since the delivery notification (to Sarawak, no less). And the transition was smooth, all you need is to do is to go through the steps on the app once you get the sim, since it needs the sim barcode to activate. I transferred my number from the previous carrier and it only took one day, faster than the projected 3 days promised. All was done on phone.
So yeah, I just want to put the good word here. The experience so far is so good. Hope you guys treat me well. I'm a heavy data user so if this excellence keeps up I'll throw more money your way 😁
Kalau ikut dah dikirim dah SIM ni Yoodo Guest. Cuma masih dalam proses di Poslaju Parcel Hub. Hairan juga lama sangat prosesnya tu.
Hai Yoodo Guest, Boleh hubungi Yoodo live chat untuk dapatkan butiran penghantaran SIM. Boleh juga order SIM sekali lagi.
boleh order pakai link ni:
https://app.yoodo.com.my/assets/index.html#friendInvitation?code=xatrf0594
Hai Yoodo Guest, boleh berhubung dengan Yoodo Live Chat agent untuk semakan penghantaran SIM yang di order. Cari yang macam ni kat bawah page.
Place order on 5th march but check it on delivery status still at order place. Is the delivery status on this apps working and can be trusted ?
Hi Yoodo Guest please get in touch with pur agents via LIve Chat as soon as possible and do provide them the details so that they can trace the delivery status (Mon-Fri 9am-9pm / Sat-Sun 9am-6pm) :D :D
Who's in Kuala Terengganu can get the sim from me, I got 1 extra. You can use mine, later I can order again. 😅
HI MUHAMMAD AZIM BIN MOSMAN it can take anywhere from an hour to a few, but usually give not more than 24 hours after which is better to call and check with your current Telco, most of the users here mentioned about 1-4 hours so far.
Looking forward to have you onboard! :)
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