When will I receive my SIM?

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143 comments

  • Avatar
    TO_BE_DEFINED

    2 kali order sim..email kata da delivered..haramm...mana ada sampai..rase mcm scam je..

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    SARIMA BINTI BAHRUM

    Do correct your word guys, its not pirate to scam & give u FREE simcard...have any scammer before give u FREE instead took your penny ?? then u labeling it as HARAM ??..ouch what a brain !!, go contact livechat la instead make wrong statement..maybe ur address u wrote to other planet

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    TO_BE_DEFINED

    Berapa ramai yang kena tipu untuk promosi dari telco lain sebelum ni..tak atifkan..bagi free sim card tahu² kena bayar..walaupun pun tak guna..bukan scam ke tu?... tak boleh bagitahu situasi sebenar ke..nk kena tulis yg baik² je walaupun service fail..da chat dgn live agent pun..janji nk feedback..tak da feedback..call courier service lagi la teruk..sama je jawapan..tunggu feedback..itu je..problem tak selesai..lepas tu offer nk guna fast service..kalau tak smpai refund??..itu je..ini bukan soal refund atau tak..ini soal service yg diberikan..from a-z kena la telus..dekat sini byk yg compalint pasal tak terima sim card..bukan sorang dua..apa tindakannya..cari la punca..courier ke masalah malas buat keje ke..tukar la service penghataran tu..

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    MUHAMMAD AZIM BIN MOSMAN

    How long usually time to port in to Yoodo from Celcom Prepaid? Anyone?

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    TO_BE_DEFINED

    Place order, still processing. If this is the quality of service, then I don't think it will be worth my time to even try to use your service. Thanks but no thanks.

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    KOO CHEE KEONG

    Guy no worry that FLOOR manager will said, one not received but that is few hundred who received .., as in they care

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    theJeff Community Manager

    HI MUHAMMAD AZIM BIN MOSMAN it can take anywhere from an hour to a few, but usually give not more than 24 hours after which is better to call and check with your current Telco, most of the users here mentioned about 1-4 hours so far.

    Looking forward to have you onboard! :)

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    theJeff Community Manager

    Hi Yoodo GuestKOO CHEE KEONG, sorry to hear about that. The only way to check for delivery issues is to get in touch with our agents via Live Chat as there could be different reasons for the delay for the individual cases. Our agents will then check with our delivery partners on the status of the delivery and advice you accordingly.

    Hope it gets resolved soonest possible, thanks :)

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    TO_BE_DEFINED

    Hai Yoodo Manager, paling cepat bila simcard itu sampai? Sebelumni rajin oreder tapi tak sampai2 pom, mohon kerjasama lah ye

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    MOHAMED ATHIR BINMOHAMED ANWAR

    1st order, stated as delivered.. Tp sim Xda pun dalam mailbox.. Bila chat ngan agent kata akan investigate nak dapatkan proof of delivery dari driver.. 3 hari tgu.. Xda respond.. Chat balik on the 3rd day.. Xda update and agent ask to order new sim.. Dan agent kata since delay, dia akan letak bawah express which by right yesterday deliver.. Status masih xberubah kepada delivery.. Dah selasa.. Aku xtau nak senyum ke nak nangis.. Ingat orang ada masa banyak ke nak chat? Apa escalation proses korang? Chat yg sama? Ni nak suh Aku chat lagi ke?

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    SHILIANA BINTI JAYA

    Lambat giler laa sim nya nak sampai..baik cakap 2 minggu..macam shopee..tak laa sakit hati menunggu camni 🤬

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Shiliana..bila order?..baru² ni byk cuti & hari ni pun cuti public, mungkin tertangguh...kalau area berdekatan dgn saya di Sandakan Sabah boleh dapatkan terus sim percuma https://wa.me/601156785671

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    SHILIANA BINTI JAYA

    22/12..29/12 dah sampai kuching..ingatkan 31/12 terus hantar..pun x ada

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Untuk lebih detail lgi Shiliana boleh hubungi khidmat pelanggan Yoodo dlm Live Chat..tanya mereka status simkad tu & minta sekali no. Tracking so nti kamu boleh hubungi terus syarikat penghantaran dikawasan kmu..

    Cara untuk Live Chat tengok dlm pautan ni:
    https://support.yoodo.com.my/hc/en-us/community/posts/360021341574-Cara-untuk-Hubungi-Agen-Yoodo-melalui-Live-Chat

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    MUHAMAD NADZMI BINHASSAN ZAHRI

    Dh nk dekat 3 minggu order sim tak sampai-sampai lagi macam mana???? Kata 6 hari? Member saya order seminggu je dia dah dapat sim??????

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    hi, tolong hubungi ejen yoodo melalui Live Chat untuk membantu siasat status order anda. terima kasih :)

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    NIHASMIRA UMA

    I'm dont receive my sim??? What happen? Pls yodoo

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    MUHAMMAD QANA'AH BIN DAMIN

    knape sim saye x active lagi

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hai MUHAMMAD QANA'AH BIN DAMIN , aktifkan dengan aplikasi yoodo, buat langkah saru persatu dari mula sehingga selesai pembayaran

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    LUM TSE LUEN

    Hi I request my sim since 22/2/19. Received email 23/2/19 said sim delivered! Till now I haven receive ??
    Pls help check

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    LUM TSE LUEN

    Hi I request my sim since 22/2/19. Received email 23/2/19 said sim delivered! Till now I haven receive ??
    Pls help check

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  • Avatar
    LUM TSE LUEN

    Hi I request my sim since 22/2/19. Received email 23/2/19 said sim delivered! Till now I haven receive ??
    Pls help check

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    Julia Yoodo Staff

    Hi Yoodo Guest please get in touch with pur agents via LIve Chat as soon as possible and do provide them the details so that they can trace the delivery status (Mon-Fri 9am-9pm / Sat-Sun 9am-6pm) :D :D 

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    TO_BE_DEFINED

    Oder dri 1 april smpai sekarang x dpat2 lagi

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  • Hai friendly reminder, I'm from Sarawak and order the sim card on 15may. But still not yet received until today. Please take note.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Yoodo Guest please get in touch with our agents via Live Chat as soon as possible and do provide them the details so that they can trace the delivery status

    Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

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    TO_BE_DEFINED

    bila saya boleh dpat sim.... 6 hri dh jdi 6 bulan?

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  • Avatar
    TO_BE_DEFINED

    bila saya boleh dpat sim.... 6 hri dh jdi 6 bulan?

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  • Already contact your live chat agent then he gave me the tracking number but when I check, "No Record Found". My order no is : #jeqfvh099861184 on 15may 2019. Then for the tracking no they give me is- LG250147154MY. Please check again.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    No worries, you will receive it soon ok, please wait a 3-6 working days for courier reach to you 👌

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