When will I receive my SIM?

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157 comments

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Please contact live chat agent for more details about your delivery status.

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    SARIMA BINTI BAHRUM

    Do correct your word guys, its not pirate to scam & give u FREE simcard...have any scammer before give u FREE instead took your penny ?? then u labeling it as HARAM ??..ouch what a brain !!, go contact livechat la instead make wrong statement..maybe ur address u wrote to other planet

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  • Avatar
    MOHD HAIRUL BIN OTHAMAN

    Place order on 5th march but check it on delivery status still at order place. Is the delivery status on this apps working and can be trusted ?

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  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI

    For fast respone do keep in touch with yoodo agent via livechat, so they can track on your sim status with delivery partners (fmx or post express)... livechat available 9am-6pm

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    NAZZLI SABRI BIN DIN boleh hubungi Yoodo live chat untuk semakan penghantaran SIM.

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  • Avatar
    theJeff Yoodo Staff

    Hi Yoodo Guest, sepatutnya delivery kat mana? So far I haven't seen delivery go wrong state or anything.

    Boleh contact ejen kami melalui live chat please? starts 9am, I pun akan follow up case you ya

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  • Avatar
    TO_BE_DEFINED

    when i can get my simcard???? so longgggg

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  • Avatar
    MOK KAI JIE

    Received my sim in less than 48 hours even tho i stay 30km away from GoGet’s warehouse in TTDI. Satisfied.

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    TO_BE_DEFINED

    My sim not arrive yet . 1 ogos until 18ogos hmm

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  • Avatar
    Muhammad rahimi bin ramli

    Sim tak sampai lagi..dah 3 hari sebarang update takde...

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  • Avatar
    LIM KIN HUA

    Place an order on 23 April morning and delivery partner tracking still showing Out For Delivery since 26 Apr. I stay in JB city and today already 27 Apr. Another bad service company. I got the tracking number from Live Chat agent ady on 26 Apr,  FMX ;  MY1004864511

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  • Avatar
    NORSHAHIDA BINTI MOHD SALLEH

    Order on 8th june. Email the sim delivered on 17th june. But untill now I still dont received any sim.

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  • Avatar
    CHEW WEI AUN

    Why so kill joy? What the fuck is three workings days for delivery? Minimum 3 delivery days + estimation at least 1 month processing a sim Card? 

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  • Hi Guest, untuk semakan & bantuan lanjut berkenaan status penghantaran langganan sim anda sila hubungi agen Yoodo melalui Live Chat pada esok pagi.

     

    Agen Yoodo berada ditalian Live Chat / Bicara Langsung pada:

    Jam 9 Pagi - 9 Malam (Isnin - Jumaat)

    Jam 9 Pagi - 6 Petang (Sabtu - Ahad)

     

    Sila rujuk gambar dibawah cara menghubungi agen Yoodo melalui Live Chat / Bicara Langsung:

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  • Avatar
    DANALIS BIN JOHARI

    First impression sudah fail. So bye2 aje la..

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  • Avatar
    theJeff Yoodo Staff

    At this moment you can't register if you don't have a credit/debit card or paypal payment options. There are other workaround for debit card like the cimb lazada card as mentioned by some of our users but that's the only payment options for activations. 

    At some point soon, we'll be also having online banking as a payment option :)

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  • Avatar
    theJeff Yoodo Staff

    Hi Yoodo GuestKOO CHEE KEONG, sorry to hear about that. The only way to check for delivery issues is to get in touch with our agents via Live Chat as there could be different reasons for the delay for the individual cases. Our agents will then check with our delivery partners on the status of the delivery and advice you accordingly.

    Hope it gets resolved soonest possible, thanks :)

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  • Avatar
    RAFIQ BIN RAHMAT

    Berapa ramai yang kena tipu untuk promosi dari telco lain sebelum ni..tak atifkan..bagi free sim card tahu² kena bayar..walaupun pun tak guna..bukan scam ke tu?... tak boleh bagitahu situasi sebenar ke..nk kena tulis yg baik² je walaupun service fail..da chat dgn live agent pun..janji nk feedback..tak da feedback..call courier service lagi la teruk..sama je jawapan..tunggu feedback..itu je..problem tak selesai..lepas tu offer nk guna fast service..kalau tak smpai refund??..itu je..ini bukan soal refund atau tak..ini soal service yg diberikan..from a-z kena la telus..dekat sini byk yg compalint pasal tak terima sim card..bukan sorang dua..apa tindakannya..cari la punca..courier ke masalah malas buat keje ke..tukar la service penghataran tu..

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  • Avatar
    KOO CHEE KEONG

    Hahaha me only 3 day but status still under ORDER not even processed or anything

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    TO_BE_DEFINED

    Berapa lama nak tunggu daaaa... Berbulan dah tak sampai simkad

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  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Status delivery semasa boleh semak dekat app, pergi ke dashboard, atas kiri ada 3 line, tap your order.

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  • Avatar
    KOO CHEE KEONG

    Agree tu manager punya reply lagi teruk.

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  • Avatar
    TO_BE_DEFINED

    all of u just wasting ur time by giving them ur information. be careful guys. till now theres no sim card delivered to customer .. -..-

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  • Avatar
    KOO CHEE KEONG

    Hahaha me only 3 day but status still under ORDER not even processed or anything

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  • Avatar
    TAU CHUN CHAI

    Order place on 19 Sept but till now still dont get the sim

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  • Kalau ikut dah dikirim dah SIM ni Yoodo Guest. Cuma masih dalam proses di Poslaju Parcel Hub. Hairan juga lama sangat prosesnya tu. 

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    Hai Yoodo Guest, Boleh hubungi Yoodo live chat untuk dapatkan butiran penghantaran SIM. Boleh juga order SIM sekali lagi.

    boleh order pakai link ni:

    https://app.yoodo.com.my/assets/index.html#friendInvitation?code=xatrf0594

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  • Hai Yoodo Guest, boleh berhubung dengan Yoodo Live Chat agent untuk semakan penghantaran SIM yang di order. Cari yang macam ni kat bawah page.

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  • Avatar
    Julia Yoodo Staff

    Hi Yoodo Guest please get in touch with pur agents via LIve Chat as soon as possible and do provide them the details so that they can trace the delivery status (Mon-Fri 9am-9pm / Sat-Sun 9am-6pm) :D :D 

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  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    Who's in Kuala Terengganu can get the sim from me, I got 1 extra. You can use mine, later I can order again. 😅

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