Community

When will I receive my SIM?

Comments

21 comments

  • Avatar
    TO_BE_DEFINED

    Saya dah lama order kenapa belum dapat

  • Avatar
    theJeff Community Manager

    hi, tolong hubungi ejen kami melalui Live Chat untuk kami membantu siasat status order anda. terima kasih :)

  • Avatar
    MOHD HAIRUL BIN OTHAMAN

    Place order on 5th march but check it on delivery status still at order place. Is the delivery status on this apps working and can be trusted ?

  • Avatar
    TO_BE_DEFINED

    all of u just wasting ur time by giving them ur information. be careful guys. till now theres no sim card delivered to customer .. -..-

  • Avatar
    TO_BE_DEFINED

    Placed order on 6th march...untill now 26th march still no news on the delivery. Delivery status stated 3 workings days....? Pls look into this matter seriously....

  • Avatar
    LIM ZHI WEI Superuser

    You could try contacting LiveChat

  • Avatar
    MOHD YAZID BIN MOHD IDRUS Superuser

    Dah check dgn live check cik alya, beliau menerangkan time frame 6 hari, saya kurang jelas dgn maksud 6 hari tu, adakah tempoh proses sahaja atau proses + penghantaran. Kalau 6 hari proses + penghantaran, saya rasa tempoh dah jadi sangat panjang, paling tidak pun minima 2 minggu atau lebih. Sim kad saya masih lagi belum diproses, bottle neck kat sini adalah kelambatan dari yoodo sendiri dan bukannya oleh syarikat penghantaran.

  • Avatar
    TO_BE_DEFINED

    order 21 march tapi sampai sekarang belum ada apa apa update

  • Avatar
    TO_BE_DEFINED

    Really dissappointed...after placing order on 6th march...untill now 28th march still no news on the delivery. Delivery status stated 3 workings days....? Contacted live chat...and guess what "in transit sir" and "what will i do is, will escalate to delivery side". Omg come on lah nearly 1 whole month and u guy only just manage to escalate to delivery side. Pls dont simply make any empty promises which u guys cant even fulfill.Please please please look into this problem seriously.... 

  • Avatar
    OH CHEA TORNG

    Place an order on 1 April 2018, now already 8. So many 3 days.... :(
    So bad service...disappointment!

  • Avatar
    theJeff Community Manager

    Hi, please do get in touch with our agents via Live Chat (HELP section in the App, and scroll all the way down). They'll be able to check with our delivery partners and get back to you asap. Thanks and sorry for the inconvenience caused :)

  • Avatar
    TO_BE_DEFINED

    Place an order on 23 April morning and delivery partner tracking still showing Out For Delivery since 26 Apr. I stay in JB city and today already 27 Apr. Another bad service company. I got the tracking number from Live Chat agent ady on 26 Apr,  FMX ;  MY1004864511

  • Avatar
    theJeff Community Manager

    Hi, please get in touch with our agents via Live Chat so they could check with our delivery partners and update you accordingly. Sorry you haven't received it yet. We look forward to having you onboard! :)

  • I received my simcard one day after I made the order. Fast delivery! Now it's time to activate my simcard yeayyy

  • Avatar
    LIM ZHI WEI Superuser

    Welcome onboard!

  • Avatar
    TO_BE_DEFINED

    when i can get my simcard???? so longgggg

  • Avatar
    theJeff Community Manager

    Hi, no idea. It's usually within 1-2 working days. If it has been longer, please do get in touch with our agents via Live Chat so they can get in touch with our delivery partners to get back to you asap. For Live Chat - head to HELP tab and scroll all the way down.

    Looking forward to having you onboard! ;)

  • Avatar
    TO_BE_DEFINED

    order 16mei,tp sampai sekarang sudah lebih kurang 3 working days x 5 = 15 hari..hihi..come on la.. sy order ookyo (maxis) ptg, esok tghari dh sampai..

  • Avatar
    CHEW WEI AUN

    Why so kill joy? What the fuck is three workings days for delivery? Minimum 3 delivery days + estimation at least 1 month processing a sim Card? 

  • Avatar
    CHEW WEI AUN

    Slow delivery... 

  • Avatar
    CHEW WEI AUN

    Slow Slow.... 

Please sign in to leave a comment.