What if I am not available when my SIM pack is delivered?

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38 comments

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    TO_BE_DEFINED

    I did not receive any postages of sim card for a 2nd time delivery order..but in your system it was done delivered to the address???suppose to delivered 3 days of working but not done..and on delivery i did not get any information or call..

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest, do keep in touch with Yoodo customer service via Live Chat regarding your simcard order status.

     

    Follow this pictures how to reach Yoodo Live Chat:

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    KHAIRUL REDZA BINCHE MAHAZAN

    Same here. Said delivered but to whom I don't know. Why the delivery people never call me and tell me when they are coming to send the sim card? Not like other delivery service companies? And still after so many complaints here, since 2 years ago, still yoodo can't solve this easy problem.

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi KHAIRUL REDZA BINCHE MAHAZAN

    Where do you live ?

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    KHAIRUL REDZA BINCHE MAHAZAN

    Taman Bukit Serdang. I ordered sim cards from yoodo 3 times (for 3 different numbers at 3 different time) and it happened twice. That's 66.67%. It took 6 days for the sim card to reach me (the latest case).

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Thank for the feedback KHAIRUL REDZA BINCHE MAHAZAN

    not sure what happen actually, maybe you can check again with Yoodo support team regarding this issue.

    Btw, fyi now SIM pack are available at all 99Speedmart stores.

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    TO_BE_DEFINED

    Why i havent receive my sim card when the ordering said it already delivered in the app??? I still didnt receive it. No one contact me when it was delivered

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    WONG MENG JIAN Superuser

    Hi, maybe you can check with guardhouse or mailbox if you're stay in High rise building, otherwise you can contact Yoodo livechat (located in bottom of app/website). Staff will help you tracking or delivery another simcard for free.

    Insert promo code eobrl1022 during Sim activation for 7gb Welcome Data.

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