What if I am not available when my SIM pack is delivered?

Comments

21 comments

  • Avatar
    NDEYE BINETA NIANG

    Do I need to pay for the Sim ?

    -5
    Comment actions Permalink
  • Avatar
    TO_BE_DEFINED

    please let them send my sim to the adress that i already send to you..

    -2
    Comment actions Permalink
  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    For delivery status, please contact live chat agent. 

    Head to 'HELP' tab and scroll all the way down for Live Chat option

    0
    Comment actions Permalink
  • Avatar
    MUHAMMAD ZUHRI BIN MOHD

    I got email from yaddo, simcard arrived, then i check mailbox, no have anything from yadoo or simcard.

    -1
    Comment actions Permalink
  • Avatar
    KYAW MINN HTUN

    I got email that simcard have already arrived in my mailbox but I never accept yoodo simcard. How should I do it?

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest, dont worry..contact customer service via Live Chat and ask them the tracking number. So you can trace it with the shipping company.

    1
    Comment actions Permalink
  • Avatar
    TO_BE_DEFINED

    i did't received my sim until now, but my menu showing i received already, how to do?

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi guest...maybe wait tomorrow ya, today is sunday & the courier are off

    1
    Comment actions Permalink
  • hi, i ordered a sim but my address dpesnt have any mailbox. How do i contact the courier service incharge so i can do self/own collection at their respective (courier) office?

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest, dont worry..contact customer service via Live Chat and ask them the tracking number. So you can trace it with the shipping company

    *Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest, dont worry..contact customer service via Live Chat and ask them the tracking number. So you can trace it with the shipping company

    *Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

    0
    Comment actions Permalink
  • Avatar
    LEONG MAI FIONG

    Hi, I have received your email that the sim card delivered to me, but until now more than 36 hours already still haven't received in my mail box.

    1
    Comment actions Permalink
  • Avatar
    MUHAMAD HAFIEZ BIN AHMAD

    i ordered replacement on 7th June and until now i didnt received.. i check my mailbox and its empty

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi MUHAMAD HAFIEZ BIN AHMAD, segera hubungi khidmat pelanggan melalui Live Chat untuk mereka tolong periksakan untuk anda ya.

    1
    Comment actions Permalink
  • Avatar
    TO_BE_DEFINED

    Dia tulis delivered tapi saya Tak dapat~

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Cik segera hubungi Live Chat, nanti mereka tolong periksa..kalau tidak dapat dikesan juga cik boleh buat pesanan baru dengan percuma, & pastikan letak alamat tepat ya supaya mudah untuk penghantaran.

    Sila rujuk pautan yang saya bagi untuk Cara hubungi khidmat pelanggan melalui Live Chat:
    https://support.yoodo.com.my/hc/en-us/community/posts/360021341574-Cara-untuk-Hubungi-Agen-Yoodo-melalui-Live-Chat

    1
    Comment actions Permalink
  • Avatar
    TO_BE_DEFINED

    I got email from yaddo, simcard arrived, then i check mailbox, no have anything from yadoo or simcard.

    0
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Guest, dont worry..contact customer service via Live Chat and ask them the tracking number. So you can trace it with the shipping company

    *Live Chat
    (Mon - Fri 9am to 9pm)
    (Sat & Sun 9am to 6pm)

    0
    Comment actions Permalink
  • Avatar
    HAFIZUL HAKIM BIN MOHD RIDWAN

    How to live chat

    0
    Comment actions Permalink
  • Avatar
    HAFIZUL HAKIM BIN MOHD RIDWAN

    How to live chat

    1
    Comment actions Permalink
  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi Yoodo Guest, welcome to the Yoodo community.

     

    See the gif picture below to see how to talk with customer support via Live Chat:

    1
    Comment actions Permalink

Please sign in to leave a comment.