We’re sorry for the delay! Maybe your SIM is just taking longer than usual? Nevertheless, if you chose Express delivery, contact our customer service team at support@yoodo.com.my and in less than 3 hours after your order was confirmed and we’ll get back to you with a solution on the same day. If you chose Standard delivery, contact our customer service team and we’ll get back to you within 24 hours.
I didn’t receive my SIM. What happened?
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279 comments
Hi Yoodo Guest. Do check with love chat for the status.
Hi Yoodo Guest. Do check with Live Chat..
Hey! You’ll get FREE 7GB when you sign up to Yoodo.
Just sign up using my referral link
https://app.yoodo.com.my/assets/index.html#friendInvitation?code=jgdcv6898
OR enter my unique Referral Code jgdcv6898 at the confirmation page when you activate!
#youdoitbetter
already get an email from Yoodo telling me that my sim has been delivered on 26 nov But, until now, I dont receive any sim card/parcel yet. Im afraid if someone steal and take advantage of it. Please tell me what the solution of this problem.
Re-order simcard or purchase at nearby 99speedmart (if available at your area).
Yoodo promo code:
cajpf7322
Hi Yoodo Guest.
You can check your order status tomorrow morning with Yoodo Live Chat agents and get the tracking number with them ok.
See the picture below how to get the Live Chat:
Operation hours
(Mon - Fri 9am to 9pm)
(Sat & Sun 9am to 6pm)
Hi Yoodo Guest. No worry. the SIM had not register under your name yet. it's just a blank SIM. your can try chat with live chat tomorrow to check the status of the delivery or your can just go to 99speedmart to get one at RM2.
Once you get your SIM do remember to sign up using my referral link
Hey! You’ll get FREE 7GB when you sign up to Yoodo.
https://app.yoodo.com.my/assets/index.html#friendInvitation?code=jgdcv6898
OR enter my unique Referral Code jgdcv6898 at the confirmation page when you activate!
#youdoitbetter
Lain kali jgn offer sim card free,klu order tak sampai-sampai..report kat suruhanjaya..menipu orang ramai.
Hi Yoodo Guest. Sudah check dengan live chat.. cuba ask for tracking details.
Hi Yoodo Guest,
Yes, dah check dgn live chat ke? Sila masuk live chat utk tracking number dari live chat agent kita
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