If you’re having issues with the Yoodo network, try these steps:
Step 1: Check your network status - there may be planned maintenance being carried out or unexpected service issues.
Didn’t work?
Step 2: Update your network connection by turning off and restarting your phone.
Didn’t work?
Step 3: Check your SIM for damage by removing your SIM and inserting it in a different phone.
Didn’t work?
Step 4: Please order a replacement SIM via our Yoodo website.
Important note: Replacing your SIM will not resolve any network issues, which is why you need to check your coverage and network status first. If none of these steps have fixed or identified the issue, you can chat with us on Live Chat for more help.
Why isn’t my phone getting a signal?
Comments
110 comments
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
My signal keep on searching n lost often since 2 weeks a go! What is happening? And yoodo doesn’t inform the plan charge is increasing
Hi KHAIRUL ANUAR BIN CHEK MORAT
Yoodo got new promo, and the previous 20GB/RM20 promo is not available anymore.
May i know what phone are you using and what APN is set on the mobile network settings?... You can refer about the APN settiing at this link: https://bit.ly/3c4GSxI
suddenly no have internet
suddenly no have internet
Slow
Hi MUHAMMAD NUR AZRI BINNOR RAHIM
Rangkaian slow di area mana?
Hi MUHAMAD ZAKI BIN MOHD UMAR.
sudah check dengan live chat?
Hi MUHAMAD ZAKI BIN MOHD UMAR.
sudah check dengan live chat?
Baru aktifkan sim, masuk simkad dalam phone sampai kesudah no service. buat ticket ke customer service sampai ke sudah takda tindakan/updates. Gila betul berniaga macam ni
Hi MOHD HAFIZ BIN SUEIB
Kalau ticket memang ambil masa untuk respon.. seeloknya segera Live Chat terus dengan khidmat pelanggan Yoodo.. Live Chat operasi dari jam 9 pagi ke 10 malam... In Shaa Allah mereka akan bantu sebaiknya
@ DENJAYNAVEER ASLAM BIN TANJUI
Dah 4 kali live chat tetap tak boleh selesaikan masalah saya. asyik2 agent tu jawab masih dalam prosess oleh support tech bla bla bla.
Rasa nak refund balik RM20 tu beli Digi LIVE semula
My had signal issue (data) for many days already. What is going on here?
Please sign in to leave a comment.