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Why isn’t my phone getting a signal?

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Yoodo Care
  • Updated

If you’re having issues with the Yoodo network, try these steps:
Step 1: Check your network status - there may be planned maintenance being carried out or unexpected service issues.
Didn’t work?
Step 2: Update your network connection by turning off and restarting your phone.
Didn’t work?
Step 3: Check your SIM for damage by removing your SIM and inserting it in a different phone.
Didn’t work?
Step 4: Please order a replacement SIM via our Yoodo website.

Important note: Replacing your SIM will not resolve any network issues, which is why you need to check your coverage and network status first. If none of these steps have fixed or identified the issue, you can chat with us on Live Chat for more help.

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