If you’re having issues with the Yoodo network, try these steps:
Step 1: Check your network status - there may be planned maintenance being carried out or unexpected service issues.
Didn’t work?
Step 2: Update your network connection by turning off and restarting your phone.
Didn’t work?
Step 3: Check your SIM for damage by removing your SIM and inserting it in a different phone.
Didn’t work?
Step 4: Please order a replacement SIM via our Yoodo website.
Important note: Replacing your SIM will not resolve any network issues, which is why you need to check your coverage and network status first. If none of these steps have fixed or identified the issue, you can chat with us on Live Chat for more help.
Why isn’t my phone getting a signal?
Comments
110 comments
After activated simcard, no signal at all. It has been hours!
No signal after sim activated. Waited for a couple of hours but still no signal. Changed simcard from sim1 to sim2 but no changes. No network at all like I cant even use the line. But the app says it already activated. I picked new number from yoodo not old number.
Please tell me why no service. My phone is new and supported 4G.
I reboot my phone, and I look at the settings of my phone but nothing change after that. What is wrong actually?
No signal at all.. Already activated the simcard. Pls fix asap
Anyone having signal down today??
Hai CHE KU ATIKAH, cuba restart Phone tu dulu ya. KAlau masih takda line boleh dapatkan bantuan dari Yoodo Live Chat kat bawah page.
MNP atau no baru? If MNP take time. If no baru, sepatutnya aktif on the spot.
Kenapa phone saya no service ?
Payment is the last process..IF your payment already deducted then activation process succes already. Kindly verify at your "notifications" tab. Tq.
Kalau kekalkan nombor akan ambil masa 1-3 hari bekerja baru aktif. Tapi kalau ambil nombor baru sepatutnya terus aktif selepas payment complete. Boleh hubungi Yoodo live chat untuk bantuan EIMAN HAKIMI. 👍👍👍
H TEH RAFIDAHSVED ABDULLAH pilih nombor baru ke kekalkan nombor lama? Kalau port in ke Yoodo akan ambil masa 1-3 hari lebih kurang.
Hi. Saya baru activate sim yoodo saya. Dah beberapa jam still lagi line tak masuk. Saya dh restart banyak kali phone tapi still line tak masuk lagi
kenapa saya punya tidak ada line( no service )terus yea walaupun dah active dekat app ..?
Slowww lineeeeeee
Slowww lineeeeeee
Slowww lineeeeeee
Hi KHAIRUL ANUAR BIN CHEK MORAT
Yoodo got new promo, and the previous 20GB/RM20 promo is not available anymore.
May i know what phone are you using and what APN is set on the mobile network settings?... You can refer about the APN settiing at this link: https://bit.ly/3c4GSxI
Slowww lineeeeeee
kenapa saya punya tidak ada line( no service )terus yea walaupun dah active dekat app ..?
@ DENJAYNAVEER ASLAM BIN TANJUI
Dah 4 kali live chat tetap tak boleh selesaikan masalah saya. asyik2 agent tu jawab masih dalam prosess oleh support tech bla bla bla.
Rasa nak refund balik RM20 tu beli Digi LIVE semula
My had signal issue (data) for many days already. What is going on here?
Hi MUHAMMAD NUR AZRI BINNOR RAHIM
Rangkaian slow di area mana?
Hi MUHAMAD ZAKI BIN MOHD UMAR.
sudah check dengan live chat?
Slowww lineeeeeee
Maybe the problem is the sim. Do you have other blank sim?
Slowww lineeeeeee
Slowww lineeeeeee
Saya baru aktivkan saya punya sim tp knp masih x boleh nk guna data?.......nak bukak insta pon x boleh
kenapa saya punya tidak ada line( no service )terus yea walaupun dah active dekat app ..?
Slowww lineeeeeee
Slowww lineeeeeee
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