Why isn’t my phone getting a signal?

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110 comments

  • Avatar
    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    SHAHROL AZRI BIN SHAHROL AZMI

    kenapa saya punya tidak ada line( no service )terus yea walaupun dah active dekat app ..?

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Cik baru daftar dengan Yoodo ke?..aktifkan sim untuk nombor lama atau kekalkan nombor baru?

    SHAHROL AZRI BIN SHAHROL AZMI

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    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    FAKHRUR RADZHIBIN MOHAMED DALI

    I cant connect to 4g since yesterday.. Is there any maintenance work at teluk intan ?

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    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    VIGHNESWARAN A/LGONESEN MUTHY

    Regret. Just bought the plan this month after seeing my area supports 4G for Yoodo/Celcom. What do I have to say? This is by far the telco that provides the most inconsistent network data I've ever used or seen, regardless on 3G or 4G. By the way, before any agents replies "submit your grievances to livechat" please bear in mind I've submitted my rant to said service. I've had no feedback so far except the regular "our technical team is working on it and we'll get back to you as soon as we can". Seriously, I checked on your website for coverage before subscribing to this service. I thought the issues i had earlier was momentary and I was patient. Seems like the coverage information on your website isn't accurate and I was terribly misinformed by Yoodo. I hope your side double check all the coverage information you have on your website with actual real time network data speeds. Do not miss-sell the product as you already know the more users you take in without resolving said issues you're only going to make your service worse. It may be a bad time for your parent company Celcom but nothing justifies speeds that are inconsistent and frequently below 1mbs or "No Service". We pay in advance, its prepaid and we're not paying said service later like postpaid users do so i assume your company do have a supply cold hard credit lines to ensure your services are really as good as you claim.

    Sincerely,
    A very troubled user that can't meet deadlines (working from home)

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    NIK AMIRUL'ZWAN 8INHARIFUDDIN

    Slowww lineeeeeee

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    What do you mean?

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    AHMAD FADZLI BIN ABDUL RAHIM

    Ye..saya baru aktif tapi tiada line langsung..simkad rosak atau kene stting vpn ni?

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    FAIZUL BIN MOHD DOM

    Hi Nurul Amalin, sudah cuba restart phone? Sudah beli data? Pastikan pilihan sim yg betul *jika guna dual sim.
    IF still persist, kindly get in touch with Yoodo agent thru Livechat. Available tmrw morning start 9am.

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    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

    For MNP, kindly wait for 'Welcome sms'. If your port in successful, you're will able to use the sim. Otherwise, as Abg Faizul said. Do contact live chat agent.

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    AZLIN BINTI AHMAD

    Saya ada masalah talian digantung.macam Mana nak selesai kan

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    MUHAMMAD ASHRAFFBIN NUSIN

    Hai, kenapa ye yoodo keep turn off and turn on dia punya internet. Benda ni kacau bila tengah main game

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    FAIZUL BIN MOHD DOM

    Boleh attach screenshot dashboard dlm app yoodo? Login guna browser & pilih desktop view.

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    CHOU TSOI FENG

    I can't activate simcard and the bank already charge me RM1, what to do now?

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    CHOU TSOI FENG

    Activate card

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