If you’re having issues with the Yoodo network, try these steps:
Step 1: Check your network status - there may be planned maintenance being carried out or unexpected service issues.
Didn’t work?
Step 2: Update your network connection by turning off and restarting your phone.
Didn’t work?
Step 3: Check your SIM for damage by removing your SIM and inserting it in a different phone.
Didn’t work?
Step 4: Please order a replacement SIM via our Yoodo website.
Important note: Replacing your SIM will not resolve any network issues, which is why you need to check your coverage and network status first. If none of these steps have fixed or identified the issue, you can chat with us on Live Chat for more help.
Why isn’t my phone getting a signal?
Comments
110 comments
Slowww lineeeeeee
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hello saya masih tidak dapat penjelasan lagi ..kenapa masih no service !!!!!!!!
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Ye..saya baru aktif tapi tiada line langsung..simkad rosak atau kene stting vpn ni?
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Slow
Hi MOHD HAFIZ BIN SUEIB
Kalau ticket memang ambil masa untuk respon.. seeloknya segera Live Chat terus dengan khidmat pelanggan Yoodo.. Live Chat operasi dari jam 9 pagi ke 10 malam... In Shaa Allah mereka akan bantu sebaiknya
Hi MUHAMAD ZAKI BIN MOHD UMAR.
sudah check dengan live chat?
Baru aktifkan sim, masuk simkad dalam phone sampai kesudah no service. buat ticket ke customer service sampai ke sudah takda tindakan/updates. Gila betul berniaga macam ni
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hello yoodo..nak bgtau ni..line mcm haram..internet mmg kelaut, call slalu putus2.. masa kat gombak x banyak hal..ni pindah ke jalan redan, kanchong darat banting trus jadi..
1- line internet paling tggi 2 bar, itupun 3g..kalau connect pun slalu disconnect..line slalu hilang, kaput..jahanam
2- call slalu putus..line hilang trus ..yillek, gone, KAPUT..
- jadi tolonglah staff2 yoodo@celcom buatlah sesuatu..padang pencawang atau kuatkan ke apa..mentang2 aku dok kampung sini, servis mcam haram ko bagi..
sekian komplen..
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suddenly no have internet
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Cuba rujuk sini. Mungkin ada yang boleh cuba cara yang dibagi
https://support.yoodo.com.my/hc/en-us/community/posts/900000692803-Slow-Network-Hang-in-there-guys-?page=1#community_comment_900000186803
Kalau masih juga boleh report dengan live chat
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Can someone help me, why my yoddo line too slow and cannot get coverage? What make me confused, my wife also used same simcard, but dont get any trouble like me. Is it's my phone or the simcard problem because before i used this line, i use Digi line, and my phone dont be this slow. Can i get some answers for this problem?
Assalamualaikum Cik JOHARI BIN HAMZAH
Maaf atas kesulitan masalah rangkaian yang cik hadapi ketika ini.
Cik boleh sampaikan aduan kepada khidmat pelanggan Yoodo melalui ruang Live Chat ya.
Cara untuk Live Chat lihat gambar ni:
suddenly no have internet
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Hi AZLIN BINTI AHMAD jika mengalami isu ini sila segera hubungil team bantuan Yoodo melalui Live Chat ya.
Cara untuk Live Chat:
kenapa saya punya tidak ada line( no service )terus yea walaupun dah active dekat app ..?
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Hi FAKHRUR RADZHIBIN MOHAMED DALI, sorry to hear that.
There's no maintenance work yesterday, I've raised a ticket for you. Our care agents will be in touch to get more details from you so they can check further ya? Or you can also live chat with us at 9am later :)
saya dah lame dah daftar then saya tukar sim kad tu ke iphone tiba2 no service ..saya tukar balik ke android dia still no service sedangkan dalam apps yoodo ni still ade data ..? boleh saya tahu kenapa ?
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