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Why isn’t my phone getting a signal?

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11 comments

  • Avatar
    CHOU TSOI FENG

    Activate card

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    What do you mean?

  • Avatar
    CHOU TSOI FENG

    I can't activate simcard and the bank already charge me RM1, what to do now?

  • Avatar
    FAIZUL BIN MOHD DOM Superuser

    Payment is the last process..IF your payment already deducted then activation process succes already. Kindly verify at your "notifications" tab. Tq.

  • Avatar
    MOHD NAZRI BIN MOHD ALI

    Anyone having signal down today??

  • Avatar
    NURUL AMALIN BINTI ZULKIFLI

    After activated simcard, no signal at all. It has been hours!

  • Avatar
    FAIZUL BIN MOHD DOM Superuser

    Hi Nurul Amalin, sudah cuba restart phone? Sudah beli data? Pastikan pilihan sim yg betul *jika guna dual sim.
    IF still persist, kindly get in touch with Yoodo agent thru Livechat. Available tmrw morning start 9am.

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    For MNP, kindly wait for 'Welcome sms'. If your port in successful, you're will able to use the sim. Otherwise, as Abg Faizul said. Do contact live chat agent.

  • Avatar
    NURUL AMALIN BINTI ZULKIFLI

    No signal after sim activated. Waited for a couple of hours but still no signal. Changed simcard from sim1 to sim2 but no changes. No network at all like I cant even use the line. But the app says it already activated. I picked new number from yoodo not old number.

    Please tell me why no service. My phone is new and supported 4G.

    I reboot my phone, and I look at the settings of my phone but nothing change after that. What is wrong actually?

  • Avatar
    MOHAMMAD ARIFFIN BIN ABDUL RAHMAN Superuser

    Maybe the problem is the sim. Do you have other blank sim?

  • Avatar
    FAIZUL BIN MOHD DOM Superuser

    Boleh attach screenshot dashboard dlm app yoodo? Login guna browser & pilih desktop view.

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